moonraker not starting after update #352

tommyl2210 · 2022-01-30T15:08:12Z

What happened

After updating klipper, moonraker and system packages today, moonraker doesn't start anymore. Log file shows that dbus is not available.

Tried to use "install-moonraker.sh" by
pi@mainsailos:~/moonraker $ sudo sh ./scripts/install-moonraker.sh

but it also fails with:
###### Installing python virtual environment... ERROR: Could not open requirements file: [Errno 2] No such file or directory: '//scripts/moonraker-requirements.txt'

I also added the two recommended [machine] section options:
`[machine]
provider: none

[update_manager]
enable_packagekit: False
`

Any idea to get it back up running?

Client

Mainsail

Browser

Firefox

How to reproduce

see in description

Additional information

_No response
moonraker.log
_

The text was updated successfully, but these errors were encountered:

Fredy12335 · 2022-01-30T15:18:57Z

Same!

wissencat1 · 2022-01-30T15:20:50Z

It has to do with that and with Pip.
#349
Sadly we have to wait for an update.

AnthoNYC1968 · 2022-01-30T15:52:14Z

Same!

Arksine · 2022-01-30T15:54:47Z

This isn't related to #349, its related to an upstream bug introduced by pip. See #351.

Edit: wait, you also can't run the install script with sudo. However you will still run into the issue with pip.

Also, your log is showing a duplicate section error. Make sure you don't have a section in the config twice. For example, if you have [update_manager] in the config, move the enable_packagekit: False to that section.

ckvsoft · 2022-01-30T16:02:12Z

same here :(

tommyl2210 · 2022-01-30T16:05:58Z

This isn't related to #349, its related to an upstream bug introduced by pip. See #351.

Edit: wait, you also can't run the install script with sudo. However you will still run into the issue with pip.

Also, your log is showing a duplicate section error. Make sure you don't have a section in the config twice. For example, if you have [update_manager] in the config, move the enable_packagekit: False to that section.

thanks @Arksine ! I tried without sudo as well and now removed the extra sections completely. So I guess I/we have to wait until the upstream problem is fixed?

ckvsoft · 2022-01-30T16:08:26Z

how we can go back?

Arksine · 2022-01-30T16:12:27Z

If you haven't run install-moonraker.sh -r you can try revert Moonraker with the following commands:

cd ~/moonraker
git reset --hard 9911b5c7dd2b8a8962a61e2cf9e98fa8fb1725c9
sudo service moonraker restart

If you ran the install script with the -r switch you deleted your old env and we can't get it back until we can reach pip. I'm checking to see if I can find a workaround for this.

mdriverch · 2022-01-30T16:14:14Z

same here

tommyl2210 · 2022-01-30T16:27:11Z

Thank you so much! This worked for me. I will follow the discussion here and update once pip is fixed.

Fredy12335 · 2022-01-30T17:01:06Z

If you haven't run install-moonraker.sh -r you can try revert Moonraker with the following commands:
cd ~/moonraker
git reset --hard 9911b5c7dd2b8a8962a61e2cf9e98fa8fb1725c9
sudo service moonraker restart
If you ran the install script with the -r switch you deleted your old env and we can't get it back until we can reach pip. I'm checking to see if I can find a workaround for this.

In my case:
cd ~/moonraker
~/moonraker $ git reset --hard 9911b5c
HEAD is now at 9911b5c app: don't allow open redirects in '/server/redirect'

I dont remember run this before: "install-moonraker.sh -r"

tommyl2210 · 2022-01-30T17:12:27Z

If you haven't run install-moonraker.sh -r you can try revert Moonraker with the following commands:
cd ~/moonraker
git reset --hard 9911b5c7dd2b8a8962a61e2cf9e98fa8fb1725c9
sudo service moonraker restart
If you ran the install script with the -r switch you deleted your old env and we can't get it back until we can reach pip. I'm checking to see if I can find a workaround for this.
In my case: cd ~/moonraker ~/moonraker $ git reset --hard 9911b5c HEAD is now at 9911b5c app: don't allow open redirects in '/server/redirect'

I dont remember run this before: "install-moonraker.sh -r"

Same with me, restart the pi and it might work. Worked for me.

turbotrix · 2022-01-30T17:28:40Z

Thanx Arksine,temp fix worked for me

toby5419 · 2022-01-30T17:50:24Z

it dont work for me please another solution...

marchande · 2022-01-30T18:20:51Z

having the exact same problem here... just comenting so I can follow for the solution.

arwing123 · 2022-01-30T18:23:36Z

same problem

caall99 · 2022-01-30T18:50:22Z

Same issue here, but doing the SSH commands listed above with a couple restarts got me back to printing.

Arksine · 2022-01-30T19:18:50Z

I believe I have a workaround. SSH into your machine and run the following:

cd ~/moonraker
git pull
./scripts/install-moonraker.sh -r

See the post below if you previously ran install-moonraker.sh -f

If you haven't installed the policykit rules you may want to go ahead and do so now:

./scripts/set-policykit-rules.sh

Please respond with feedback if this worked for you. Thanks, and I apologize for the downtime here.

Arksine · 2022-01-30T19:23:31Z

Also, if you previously ran the install script with -f and are on FluiddPi/Mainsail OS you may need to slightly modify the options for the install script:

./scripts/install-moonraker.sh -r -f -c ~/klipper_config/moonraker.conf -l ~/klipper_logs/moonraker.log

Xaos1990 · 2022-01-30T19:35:42Z

I believe I have a workaround. SSH into your machine and run the following:
cd ~/moonraker
git pull
./scripts/install-moonraker.sh -r
See the post below if you previously ran install-moonraker.sh -f

If you haven't installed the policykit rules you may want to go ahead and do so now:
./scripts/set-policykit-rules.sh
Please respond with feedback if this worked for you. Thanks, and I apologize for the downtime here.

This worked for me, thanks!

adrwhong · 2022-01-30T19:39:45Z

Also, if you previously ran the install script with -f and are on FluiddPi/Mainsail OS you may need to slightly modify the options for the install script:
./scripts/install-moonraker.sh -r -f -c ~/klipper_config/moonraker.conf -l ~/klipper_logs/moonraker.log

Including the previous step, this part ultimately worked for me, thank you!

agent462 · 2022-01-30T19:46:12Z

I believe I have a workaround. SSH into your machine and run the following:
cd ~/moonraker
git pull
./scripts/install-moonraker.sh -r
See the post below if you previously ran install-moonraker.sh -f

If you haven't installed the policykit rules you may want to go ahead and do so now:
./scripts/set-policykit-rules.sh
Please respond with feedback if this worked for you. Thanks, and I apologize for the downtime here.

This also works for me.

FrYakaTKoP · 2022-01-30T19:48:59Z

as already reported in discord seems to work fine 👍

eric the hero of the "invalid doctype sunday"

As i said before you need to make a kofi account or similar!

tommyl2210 · 2022-01-30T19:52:29Z

worked for me, too!! Thank you @Arksine for the fast support

ckvsoft · 2022-01-30T19:53:16Z

I believe I have a workaround. SSH into your machine and run the following:
cd ~/moonraker
git pull
./scripts/install-moonraker.sh -r
See the post below if you previously ran install-moonraker.sh -f

If you haven't installed the policykit rules you may want to go ahead and do so now:
./scripts/set-policykit-rules.sh
Please respond with feedback if this worked for you. Thanks, and I apologize for the downtime here.

Thanks, It works ;-)

toby5419 · 2022-01-30T20:05:46Z

it works nice for the support----

stephbellemare · 2022-01-30T20:38:24Z

I believe I have a workaround. SSH into your machine and run the following:
cd ~/moonraker
git pull
./scripts/install-moonraker.sh -r
See the post below if you previously ran install-moonraker.sh -f

If you haven't installed the policykit rules you may want to go ahead and do so now:
./scripts/set-policykit-rules.sh
Please respond with feedback if this worked for you. Thanks, and I apologize for the downtime here.

This worked for me as well, also, pip just got updated, which i upgraded as well. Unsure if it helped or not.
Thanks @Arksine

wissencat1 · 2022-01-30T20:43:48Z

I believe I have a workaround. SSH into your machine and run the following:
cd ~/moonraker
git pull
./scripts/install-moonraker.sh -r
See the post below if you previously ran install-moonraker.sh -f

If you haven't installed the policykit rules you may want to go ahead and do so now:
./scripts/set-policykit-rules.sh
Please respond with feedback if this worked for you. Thanks, and I apologize for the downtime here.

Saldy doesnt work for me

Arksine · 2022-01-30T20:45:14Z

@stephbellemare Thanks. FWIW, pip 22.0.1 might cause issues the next time Moonraker needs to install a dependency. I believe that 22.0.2 when released will resolve it, so keep an eye out for it and upgrade pip again when it is released.

Previously Moonraker always updated pip before fetching dependencies, however I have disabled that functionality for the time being.

Arksine · 2022-01-30T20:46:54Z

@wissencat1 Was an error produced during the install process? What is the output from:

sudo journalctl -xe -u moonraker

wissencat1 · 2022-01-30T20:47:29Z

I had to run it two times now it is working :)

stephbellemare · 2022-01-30T20:53:25Z

@stephbellemare Thanks. FWIW, pip 22.0.1 might cause issues the next time Moonraker needs to install a dependency. I believe that 22.0.2 when released will resolve it, so keep an eye out for it and upgrade pip again when it is released.

Previously Moonraker always updated pip before fetching dependencies, however I have disabled that functionality for the time being.

@Arksine I also just found out pip 22.0 also breaks Klipperscreen.
KlipperScreen/KlipperScreen#483

Quite a fun weekend

JWRu · 2022-01-30T20:53:31Z

cd ~/moonraker
git reset --hard 9911b5c
sudo service moonraker restart

Worked for me.

semicuda · 2022-01-30T20:56:44Z

Please respond with feedback if this worked for you. Thanks, and I apologize for the downtime here.

Worked for me! Thank you :)

marchande · 2022-01-30T21:50:48Z

sadly, none of this has worked for me... I have completely removed moonraker, removed the directory, then let kiauh re install moonraker tried
did a pull in the moonraker dir, and pulled the extra scripts that weren there before, installed with -r and all reported back good...
ran ./scripts/set-policykit-rules.sh after re installing... and still getting connection refused when trying to go to the page and klipper screen is still trying to connect the printer....

Arksine · 2022-01-30T22:03:11Z

@marchande If Moonraker is running then its likely an unrelated issue. To keep it separate from this thread, you may open up a new issue with a description, klippy.log, and moonraker.log.

To all:
It looks like pip 22.0.1 does fix the issue. I'll keep the hotfix in install-moonraker.sh until 22.0.2 is released and I can test it, at which point I think it will be safe to revert it.

marchande · 2022-01-30T23:20:52Z

@marchande If Moonraker is running then its likely an unrelated issue. To keep it separate from this thread, you may open up a new issue with a description, klippy.log, and moonraker.log.

To all: It looks like pip 22.0.1 does fix the issue. I'll keep the hotfix in install-moonraker.sh until 22.0.2 is released and I can test it, at which point I think it will be safe to revert it.

@Arksine, ultimatly after getting moonkraker working again, I had to remove and re install mainsali and that fixed my problems, wich is as you said a diferent problem but figured added an update here just incase any one else ends up with the same problem I did..

64bittuning · 2022-02-08T21:32:09Z

Checking in.
Just updated to 0.7.1-356 and got he ominous wall of text that Moonraker went stupid.

Ran the data above through SSH
cd ~/moonraker
git pull
./scripts/install-moonraker.sh -r

Issue was resolved. Rolled me back to -310.
FWIW, this install was done on mainsailOS and updates are done through the Update Manager in Mainsail. No additional scripts are run outside of that.

Arksine · 2022-02-08T23:03:01Z

It shouldn't have been necessary to roll back. The warnings were due an underlying change in Moonraker, see #349 for details.. The next time you update the warnings will return and you will have to take action to resolve them. Alternatively you can stay at 0.7.1-310 if you would prefer.

64bittuning · 2022-02-09T12:15:04Z

#349 Solved my issue, thanks.

Arksine · 2022-02-15T11:26:33Z

I want to thank everyone for their feedback in this issue. The pip issue has been resolved upstream, and going forward most users are going to face #349. I'm going go ahead and close this issue to give bump 349 and give it more visibility.

JoeDiesAtTheEnd · 2022-12-13T23:18:54Z

I believe I have a workaround. SSH into your machine and run the following:
cd ~/moonraker
git pull
./scripts/install-moonraker.sh -r
See the post below if you previously ran install-moonraker.sh -f

If you haven't installed the policykit rules you may want to go ahead and do so now:
./scripts/set-policykit-rules.sh
Please respond with feedback if this worked for you. Thanks, and I apologize for the downtime here.

### this worked for me

DarrenLindsey · 2022-12-27T04:12:52Z

Very nice @JoeDiesAtTheEnd

switz-3d · 2023-01-22T09:23:12Z

I'm the only one who this update has deinstalled/messed up pyton3?

I've fixed it with:
sudo apt --fix-broken install

TadasMit · 2023-02-08T06:48:40Z

Oh thank you! It was driving me crazy. This fixed my issue with moonraker too!

Xcion54 · 2024-05-29T06:29:08Z

I believe I have a workaround. SSH into your machine and run the following:
cd ~/moonraker
git pull
./scripts/install-moonraker.sh -r
See the post below if you previously ran install-moonraker.sh -f

If you haven't installed the policykit rules you may want to go ahead and do so now:
./scripts/set-policykit-rules.sh
Please respond with feedback if this worked for you. Thanks, and I apologize for the downtime here.

I had a mental breakdown trying to fix this, thank you so much

tommyl2210 added the bug Something isn't working label Jan 30, 2022

Arksine mentioned this issue Jan 30, 2022

Updated Moonraker and now cannot connect #353

Closed

Arksine mentioned this issue Jan 30, 2022

install-moonraker.sh failing due to html parser error #351

Closed

Arksine added the resolved Issue is resolved label Jan 30, 2022

Arksine mentioned this issue Jan 30, 2022

PolicyKit warnings; unable to manage services, restart system, or update packages #349

Closed

Arksine closed this as completed Feb 15, 2022

moonraker not starting after update #352

moonraker not starting after update #352

Comments

tommyl2210 commented Jan 30, 2022 • edited Loading

What happened

Client

Browser

How to reproduce

Additional information

Fredy12335 commented Jan 30, 2022

wissencat1 commented Jan 30, 2022

AnthoNYC1968 commented Jan 30, 2022

Arksine commented Jan 30, 2022 • edited Loading

ckvsoft commented Jan 30, 2022

tommyl2210 commented Jan 30, 2022

ckvsoft commented Jan 30, 2022

Arksine commented Jan 30, 2022 • edited Loading

mdriverch commented Jan 30, 2022

tommyl2210 commented Jan 30, 2022

Fredy12335 commented Jan 30, 2022

tommyl2210 commented Jan 30, 2022

turbotrix commented Jan 30, 2022

toby5419 commented Jan 30, 2022

marchande commented Jan 30, 2022

arwing123 commented Jan 30, 2022

caall99 commented Jan 30, 2022

Arksine commented Jan 30, 2022 • edited Loading

Arksine commented Jan 30, 2022

Xaos1990 commented Jan 30, 2022

adrwhong commented Jan 30, 2022

agent462 commented Jan 30, 2022

FrYakaTKoP commented Jan 30, 2022

tommyl2210 commented Jan 30, 2022

ckvsoft commented Jan 30, 2022

toby5419 commented Jan 30, 2022

stephbellemare commented Jan 30, 2022

wissencat1 commented Jan 30, 2022

Arksine commented Jan 30, 2022 • edited Loading

Arksine commented Jan 30, 2022

wissencat1 commented Jan 30, 2022

stephbellemare commented Jan 30, 2022

JWRu commented Jan 30, 2022

semicuda commented Jan 30, 2022

marchande commented Jan 30, 2022

Arksine commented Jan 30, 2022 • edited Loading

marchande commented Jan 30, 2022

64bittuning commented Feb 8, 2022 • edited Loading

Arksine commented Feb 8, 2022 • edited Loading

64bittuning commented Feb 9, 2022

Arksine commented Feb 15, 2022

JoeDiesAtTheEnd commented Dec 13, 2022

DarrenLindsey commented Dec 27, 2022

switz-3d commented Jan 22, 2023 • edited Loading

TadasMit commented Feb 8, 2023

Xcion54 commented May 29, 2024

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