Call to a member function get_id() on null in class-jetpack-woocommerce-analytics-universal.php:242

[seanconklin]

Impacted plugin

Jetpack

Steps to Reproduce

1. Jetpack Analytics, WooCommerce, Elementor Pro all enabled.
2. Log in as a Shop Manager role user, or use User Switching to masquerade as one.
3. Create a new Elementor product template under Templates > Theme Builder > Single Product or pull from a sample template
4. Optionally change the product it's previewing under Page Settings (gear on the bottom left)
5. Publish
6. Click to View the template
7. PHP fatal error in class-jetpack-woocommerce-analytics-universal.php:242

A clear and concise description of what you expected to happen.

The template should present normally, containing the product details. This requires Elementor Pro because it concerns Product templates, which are only available in Pro. The problem may affect other page builders as well.

I found a potentially related discussion here: https://wordpress.org/support/topic/fatal-error-in-jetpack-woocommerce-analytics/

What actually happened

PHP fatal error in class-jetpack-woocommerce-analytics-universal.php:242

Other information

CRITICAL Uncaught Error: Call to a member function get_id() on null in /nas/content/live/strymon/wp-content/plugins/jetpack/modules/woocommerce-analytics/classes/class-jetpack-woocommerce-analytics-universal.php:242
Stack trace:
#0 /nas/content/live/strymon/wp-includes/class-wp-hook.php(303): Jetpack_WooCommerce_Analytics_Universal->capture_product_view('')
#1 /nas/content/live/strymon/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /nas/content/live/strymon/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /nas/content/live/strymon/wp-content/plugins/elementor-pro/modules/woocommerce/documents/product.php(123): do_action('woocommerce_aft...')
#4 /nas/content/live/strymon/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(189): ElementorPro\Modules\Woocommerce\Documents\Product->after_get_content()
#5 /nas/content/live/strymon/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(200): ElementorPro\Modules\ThemeBuilder\Docu in /nas/content/live/strymon/wp-content/plugins/jetpack/modules/woocommerce-analytics/classes/class-jetpack-woocommerce-analytics-universal.php on line 242

Operating System

Linux

OS Version

WP Engine Private Server

Browser

Firefox

Browser Version(s)

Latest

[jeherve]

Thanks for the report. This is something we're currently tracking in #11301. I'll close your issue and add a reference to it in the main issue.

To fix the problem on your site until this gets fixed in Jetpack or in Elementor Pro, I would recommend that you go to the Jetpack menu in your dashboard, click on the "Modules" link in the footer of the page, and then disable the WooCommerce Analytics feature on the new page that will load.