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ublock preventing the platform to operate normally #323

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jonsnowpt opened this issue Apr 7, 2022 · 3 comments · Fixed by #1068
Closed

ublock preventing the platform to operate normally #323

jonsnowpt opened this issue Apr 7, 2022 · 3 comments · Fixed by #1068
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🐞 [A] bug Something isn't working. Needs to be looked at. 📣 [A] high priority Something that needs attention and accelerated resolving

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@jonsnowpt
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We have received a few reports from users who aren't able to view the platform contents correctly when using unlock.

https://ublockorigin.com/

This is an AD Blocker, it should not block the website content.

Screenshot 2022-04-06 at 12 12 46

After exchanging some messages this could be as simple as the DIV names that are originating the issue.

@jonsnowpt jonsnowpt self-assigned this Apr 7, 2022
@jonsnowpt jonsnowpt added the 🐞 [A] bug Something isn't working. Needs to be looked at. label Apr 7, 2022
@jonsnowpt jonsnowpt moved this to Icebox in Betarena Scores Oct 7, 2022
@jonsnowpt
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From my understanding, the issue is when the country is not detected. Can we load a default version for when no country is detected?

@jonsnowpt jonsnowpt removed the status in Betarena Scores Oct 13, 2022
@jonsnowpt jonsnowpt moved this to Backlog in Betarena Scores Jan 12, 2023
@jonsnowpt jonsnowpt moved this from Backlog to Icebox in Betarena Scores Feb 1, 2023
@jonsnowpt jonsnowpt moved this from Icebox to Todo in Betarena Scores Feb 1, 2023
@jonsnowpt jonsnowpt assigned migbash and unassigned jonsnowpt Feb 1, 2023
@migbash migbash moved this from Todo to In Progress in Betarena Scores Feb 10, 2023
@migbash
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migbash commented Feb 15, 2023

NOTES

Need further information:

  • Browser used
  • Ad-blocker used
  • Screenshot of dev-logs on browser on occurrence.
  • Location (GeoJs) of user

@jonsnowpt
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@migbash

We will not be able to get that information at this time. I will close the issue and keep checking if it happens again so that we can pinpoint it.

@github-project-automation github-project-automation bot moved this from In Progress to Done in Betarena Scores Feb 15, 2023
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Labels
🐞 [A] bug Something isn't working. Needs to be looked at. 📣 [A] high priority Something that needs attention and accelerated resolving
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