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Please complete the form below. Any issue added that does not include these details will be closed as "not enough information".
For support using the software or concerns about the status of your funds, please go to the #support channel on the NEO Smart Economy Discord Server - https://discord.cityofzion.io
Wallet version or commit SHA:
e.g.: 0.2.3 or dcae88c
Version 2.24.1
Environment:
e.g.: Win 10 Home (64 bit) Version 1709 Build 16299.309
Windows 11 Home 23H2 WFEP 1000.2270.1034.0
ALSO TRIED ON
MacOSX 15 Sequoia with exact same steps and result
Prerequisites:
e.g.: Don't have any custom tokens added before running the wallet
No custom tokens, just NEO and GAS in my wallet
Reproduction steps:
e.g.:
I start the Neon wallet
Authenticate via Legacy and Ledger using Neo 1.4.0 on ledger
I verify my wallet balance is intact and blockchain is current
Click MIGRATION
Screen comes up and I am stuck with the loading icon indefinitely (See screenshot
Please complete the form below. Any issue added that does not include these details will be closed as "not enough information".
For support using the software or concerns about the status of your funds, please go to the #support channel on the NEO Smart Economy Discord Server - https://discord.cityofzion.io
Wallet version or commit SHA:
e.g.: 0.2.3 or dcae88c
Version 2.24.1
Environment:
e.g.: Win 10 Home (64 bit) Version 1709 Build 16299.309
Windows 11 Home 23H2 WFEP 1000.2270.1034.0
ALSO TRIED ON
MacOSX 15 Sequoia with exact same steps and result
Prerequisites:
e.g.: Don't have any custom tokens added before running the wallet
No custom tokens, just NEO and GAS in my wallet
Reproduction steps:
e.g.:
Screenshots/Video:
e.g.: https://example.com/screenshot.png
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