Navigator Error

[hannahl37]

Checklist

• I added a descriptive title.
• I searched through existing issues and couldn't find a solution or duplicate issue.
• I searched on the web (e.g. Google) and didn't find any helpful information.
• I searched the Anaconda documentation and didn't find any helpful information.

Impacted product

• A conda package (built by Anaconda)
• Anaconda Distribution (formerly Anaconda Individual Edition)
• Miniconda
• Anaconda.org

What happened?

Cannot launch navigator. Upon launching navigator, I got these errors.
Navigator Error
An unexpected error occurred on Navigator start-up

Report
Please report this issue in the anaconda issue tracker

Main Error
('Service Unavailable: The server cannot process the request due to a high load ([GET] https://api.anaconda.org/user -> 503)', 503)
Traceback
Traceback (most recent call last):
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\anaconda_navigator\exceptions.py", line 74, in exception_handler
return_value = func(*args, **kwargs)
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\anaconda_navigator\app\start.py", line 137, in start_app
window = run_app(splash)
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\anaconda_navigator\app\start.py", line 60, in run_app
window = MainWindow(splash=splash)
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\anaconda_navigator\widgets\main_window_init_.py", line 228, in init
self.api = AnacondaAPI()
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\anaconda_navigator\api\anaconda_api.py", line 1116, in AnacondaAPI
ANACONDA_API = _AnacondaAPI()
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\anaconda_navigator\api\anaconda_api.py", line 70, in init
self._client_api = ClientAPI(config=self.config)
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\anaconda_navigator\api\client_api.py", line 645, in ClientAPI
CLIENT_API = ClientAPI(config=config)
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\anaconda_navigator\api\client_api.py", line 100, in init
self.reload_client()
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\anaconda_navigator\api\client_api.py", line 314, in reload_client
client.user()
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\binstar_client_init.py", line 242, in user
self.check_response(res)
File "C:\Users\Lambrusc\Anaconda3\lib\site-packages\binstar_client_init.py", line 227, in _check_response
raise ErrCls(msg, res.status_code)
binstar_client.errors.ServerError: ('Service Unavailable: The server cannot process the request due to a high load ([GET] https://api.anaconda.org/user -> 503)', 503)

Expected behavior or outcome

Navigator should launch without an issue

Conda info

No response

Conda config

No response

Conda list

No response

Additional information

No response

[prc-tech]

Identical issue, Fresh install with the following

report

Navigator Error

An unexpected error occurred on Navigator start-up

Report

Please report this issue in the anaconda issue tracker

Main Error

Unable to configure handler 'file'
Traceback

Traceback (most recent call last):
File "/opt/anaconda3/lib/python3.12/logging/config.py", line 608, in configure
handler = self.configure_handler(handlers[name])
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/anaconda3/lib/python3.12/logging/config.py", line 876, in configure_handler
result = factory(**kwargs)
^^^^^^^^^^^^^^^^^
File "/opt/anaconda3/lib/python3.12/logging/handlers.py", line 155, in init
BaseRotatingHandler.init(self, filename, mode, encoding=encoding,
File "/opt/anaconda3/lib/python3.12/logging/handlers.py", line 58, in init
logging.FileHandler.init(self, filename, mode=mode,
File "/opt/anaconda3/lib/python3.12/logging/init.py", line 1231, in init
StreamHandler.init(self, self._open())
^^^^^^^^^^^^
File "/opt/anaconda3/lib/python3.12/logging/init.py", line 1263, in _open
return open_func(self.baseFilename, self.mode,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
PermissionError: [Errno 1] Operation not permitted: '/Users/pc/.anaconda/navigator/logs/navigator.log'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/opt/anaconda3/lib/python3.12/site-packages/anaconda_navigator/exceptions.py", line 109, in exception_handler
return_value = func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "/opt/anaconda3/lib/python3.12/site-packages/anaconda_navigator/app/start.py", line 105, in start_app
setup_logger()
File "/opt/anaconda3/lib/python3.12/site-packages/anaconda_navigator/utils/logs/init.py", line 25, in setup_logger
logging.config.dictConfig(LOGGER_CONFIG.dict_config)
File "/opt/anaconda3/lib/python3.12/logging/config.py", line 942, in dictConfig
dictConfigClass(config).configure()
File "/opt/anaconda3/lib/python3.12/logging/config.py", line 615, in configure
raise ValueError('Unable to configure handler '
ValueError: Unable to configure handler 'file'

My system - Model Name: MacBook Pro
Model Identifier: MacBookPro17,1
Model Number: MYD82B/A
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 8 GB
System Firmware Version: 11881.41.5
OS Loader Version: 11881.41.5
Activation Lock Status: Enabled