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when open a sheet that size is 38M then prompt 'The file size exceeds the limitation set for your server.<br>Please contact your Document Server administrator for details.' how can i fix it out #1138

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zhikeke opened this issue Jan 28, 2021 · 3 comments

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@zhikeke
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zhikeke commented Jan 28, 2021

when open a sheet that size is 38M then prompt 'The file size exceeds the limitation set for your server.
Please contact your Document Server administrator for details.'

@zhikeke zhikeke changed the title when open a sheet that size is 38M then prompt 'The file size exceeds the limitation set for your server.<br>Please contact your Document Server administrator for details.' when open a sheet that size is 38M then prompt 'The file size exceeds the limitation set for your server.<br>Please contact your Document Server administrator for details.' how can i fix it out Jan 28, 2021
@ShockwaveNN
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You should change values in /etc/onlyoffice/documentserver/default.json in FileConverter:inputLimits:type[xlsx;xltx;xlsm;xltm]

Your file may be only 38mb zipped (xlsx file are zipped by default) but extracted it can be greater than 300Mb

@zhikeke
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zhikeke commented Feb 1, 2021

You should change values in /etc/onlyoffice/documentserver/default.json in FileConverter:inputLimits:type[xlsx;xltx;xlsm;xltm]

Your file may be only 38mb zipped (xlsx file are zipped by default) but extracted it can be greater than 300Mb

it work,thanks!!!

@zhikeke zhikeke closed this as completed Feb 1, 2021
@urnash
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urnash commented Dec 7, 2022

I had a similar problem and I solved it very simply by editing
/etc/onlyoffice/documentserver/default.json

But recently I changed one ONLYOFFICE container to the same one and changed the parameters in the same way, and the solution with default.json did not help
I spent almost 2 days looking for a solution, downloaded and compared all the container files, I thought that last time I edited not only default.json, but something else
But the container configuration files were the same.
Finally a solution!!!

  1. download from our computer the file that I did not open in nextcloud
  2. delete the file in nextcloud
  3. upload back
  4. and that's it, the file starts to open

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