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blocked in "document is saving" when forcesave #3034

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baishaochuan opened this issue Dec 2, 2024 · 4 comments
Open
1 task done

blocked in "document is saving" when forcesave #3034

baishaochuan opened this issue Dec 2, 2024 · 4 comments
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@baishaochuan
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This issue is unique.

  • I have used the search tool and did not find an issue describing my bug.

Operating System of DocumentServer

Docker

Version information

8.1.1

Expected Behavior

when I set editorConfig.customization.forcesave=true, and then use Ctrl+S to force save the file in the editor

Actual Behavior

the editor shows 'Document is saving', there is no further reaction.
image

Reproduction Steps

No response

Additional information

I am using an external RabbitMQ, not the one that comes with the container; assemblyFormatAsOrigin is set to false.

@baishaochuan
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After waiting for a long time, it prompted 'An error occurred while saving the file, please use Save As...', but my document service did not receive any requests.
image

When I close the editor, it triggers an auto-save. This situation is normal.

@igwyd
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igwyd commented Dec 3, 2024

Hello @baishaochuan what integration do you use? I checked with nextcloud (our popular integration) and have no issues with forcesave.

@stepjacky
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After waiting for a long time, it prompted 'An error occurred while saving the file, please use Save As...', but my document service did not receive any requests.
image

When I close the editor, it triggers an auto-save. This situation is normal.

you can find errors occuered in Docs logs

@igwyd
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igwyd commented Dec 3, 2024

@stepjacky there are no errors on my stand, that's why I asked in which integration this happens.

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3 participants