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Operational Excellence - Templates

Two operational excellence focused templates are available in this repository:

  1. Operational Readiness Review Template - ORR template
  2. Postmortem Template - COE template

1. Operational Readiness Review Template

An ORR is a rigorous, evidence-based assessment that evaluates a particular service's operational state and is often very specific to a specific company, its culture, and its tools. Yet, ORRs all have the same goal: help you find blind spots in your operations.


2. Postmortem Template

Compagnion blog post - Incident Postmortem Template

A postmortem is a process where a team reflects on a problem — for example, an unexpected loss of redundancy, or perhaps a failed software deployment — and documents what the problem was and how to avoid it in the future.