Screenity hangs when finishing recording after a recent update

[ShuaiShao93]

It always hangs here after I finish the recording by clicking the red button. I can use "restore last recording" to find the recording tho.

[alyssaxuu]

I have had reports about it, I cannot reproduce what is happening though even with long recordings of over an hour, either on Mac or Windows. I could roll it back, however it was also causing issues before in some cases as well. Do you see any errors in the console? I will try to investigate and see if I can resolve it.

[ShuaiShao93]

I have had reports about it, I cannot reproduce what is happening though even with long recordings of over an hour, either on Mac or Windows. I could roll it back, however it was also causing issues before in some cases as well. Do you see any errors in the console? I will try to investigate and see if I can resolve it.

For some reason, I can no longer reproduce this today. It's ok not to rollback it, since I can use "restore last recording" anyway. FYI I'm using Ubuntu. I will share the console if I see it next time.

[alyssaxuu]

Appreciate it. I'm trying to see if it's caused by different recording configurations, or when recording a different window or screen, something that could prevent that page from receiving the recording data. One idea I had was to set some sort of timeout to detect if any data was received after a certain amount of time in the page, or a button to manually fetch it, although as a fallback if I can't figure out the source of the problem.

[ShuaiShao93]

Appreciate it. I'm trying to see if it's caused by different recording configurations, or when recording a different window or screen, something that could prevent that page from receiving the recording data. One idea I had was to set some sort of timeout to detect if any data was received after a certain amount of time in the page, or a button to manually fetch it, although as a fallback if I can't figure out the source of the problem.

I got this again when I record a 1-hour long video. The duration might be the cause.

[alyssaxuu]

Appreciate it. I'm trying to see if it's caused by different recording configurations, or when recording a different window or screen, something that could prevent that page from receiving the recording data. One idea I had was to set some sort of timeout to detect if any data was received after a certain amount of time in the page, or a button to manually fetch it, although as a fallback if I can't figure out the source of the problem.

I got this again when I record a 1-hour long video. The duration might be the cause.

It does seem like it happens more often with longer videos, although I have been recording hour long videos with no issue. I'll try to have a closer look when I get a chance though.

[alyssaxuu]

@ShuaiShao93 I have just made a new release that should hopefully solve this issue, and offer a way to recover the video in the editor page if it still happens to fail. It's version 3.1.9, which is still under review on the Chrome Store, but should go live soon. Let me know if you still experience issues.

[alyssaxuu]

Should be live now!

[fmileto]

Hello, I'm using the 3.1.11 version and still have the same issue. I can add that in console i see an error showing that the tab id is not found, if that can help.