Two Traceback errors finded

[DiegoLibonati]

Describe the bug
When the bot is turned on it throws the following errors but the bot still works.

How do I fix this, do you have to fix it yourself?

Additional context

[attzonko]

Can you provide info on what version you are running?

From a cursory look at the images you provided both seem to indicate that there is an issue with the websocket connection.

Can you describe your environment set up? Are there any errors on the Mattermost Server log?

[unode]

I've seen some of these in situations when the mattermost server goes away or the connection is interrupted.
In extreme cases, the bot engine fails to recover gracefully and a restart of the bot is needed.

[DiegoLibonati]

I've seen some of these in situations when the mattermost server goes away or the connection is interrupted.
In extreme cases, the bot engine fails to recover gracefully and a restart of the bot is needed.

Hi, we are running 2.1.1 mmpy_bot version. And we use docker to set up the bot and i cant find Mattermost Server Log sorry for that

[DiegoLibonati]

I find the logs:
2023-01-23 09:24:44.223] [error] Error parsing server data from https://nehuen.cloud.mattermost.com/signup_user_complete/?id=4hb1bapudin15yp8ii11kfwdre&sbr=fa/api/v4/plugins/webapp
[2023-01-23 09:24:44.231] [error] Error parsing server data from https://nehuen.cloud.mattermost.com/signup_user_complete/?id=4hb1bapudin15yp8ii11kfwdre&sbr=fa/api/v4/config/client?format=old
[2023-01-23 09:24:44.398] [error] Error parsing server data from https://nehuen.cloud.mattermost.com/signup_user_complete/?id=4hb1bapudin15yp8ii11kfwdre&sbr=fa/api/v4/plugins/webapp
[2023-01-23 09:24:44.412] [error] Error parsing server data from https://nehuen.cloud.mattermost.com/signup_user_complete/?id=4hb1bapudin15yp8ii11kfwdre&sbr=fa/api/v4/config/client?format=old
[2023-01-23 09:29:24.530] [info] Log level set to: info
[2023-01-23 09:29:24.537] [info] Log level set to: info
[2023-01-23 09:29:24.555] [info] config.autostart has been configured: true
[2023-01-23 09:29:24.559] [info] config.autostart has been configured: true

[2023-01-23 09:32:50.769] [error] Error parsing server data from https://nehuen.cloud.mattermost.com/signup_user_complete/?id=4hb1bapudin15yp8ii11kfwdre&sbr=fa/api/v4/plugins/webapp
[2023-01-23 09:32:50.770] [error] Error parsing server data from https://nehuen.cloud.mattermost.com/signup_user_complete/?id=4hb1bapudin15yp8ii11kfwdre&sbr=fa/api/v4/config/client?format=old
[2023-01-23 09:37:31.681] [info] close :auos7t7i6bbb7b6ubow5kpojtw
[2023-01-23 09:39:06.501] [info] close :auos7t7i6bbb7b6ubow5kpojtw
[2023-01-23 09:39:22.980] [info] close :auos7t7i6bbb7b6ubow5kpojtw

and i find those errors

[DiegoLibonati]

@attzonko Hi, i create another bot with only this configuration and the error remains

[unode]

The last one looks like a configuration issue.
The error is the same when the server closes the connection.
It's possible that your token isn't configured correctly or that some firewall is getting in the way of the connection.

You could try running the server with verbose/debug logging to get more information about what may be going wrong.

[DiegoLibonati]

How do I know if I set up the token wrong or if I have a firewall problem? If I activate the debug mode it will tell me?

[unode]

On a second read, this report looks like a network misconfiguration, possibly related to how docker containers use bridges.

As it does not look like a bug in mmpy_bot, I will close the issue.
If you still need assistance and have additional diagnostic information, please feel free to reopen the issue.