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Document partial capture recommendations #408

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msherry opened this issue May 21, 2014 · 0 comments
Open

Document partial capture recommendations #408

msherry opened this issue May 21, 2014 · 0 comments

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@msherry
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msherry commented May 21, 2014

We've seen an increase in people trying to allow for various fee + tip scenarios. This isn't documented well, so people create their own homegrown solutions, like

  • creating a hold for the full amount of the transaction, voiding it, then creating a debit for full amount + tip (works, but bad user experience since the buyer sees multiple transactions)
  • creating a hold, then retroactively trying to change the amount (doesn't work)

We should document the appropriate way to handle these scenarios, which is to create a hold for the full amount + some percentage, then do a partial capture to account for the amount + tip.

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