BTC lost or what? Where are the Core Mainteners?

[javijabor]

Service v3, Node v6.2.2

On the 23rd of May 2020, we consumed your api to generate imported addresses underneath our wallet, the addresses generated was 2014 records(note: it's not the HD), while creating this records the api returned, each address received is then saved into our database and assigned to a user on our platform, however we just found out that some of those addresses returned which are 10 in total listed below, we could not find this addresses under our blockchain wallet in the imported addresses section while others that were created were there.
These addresses have been used for transactions that we cannot claim as a result of this.
We have checked if it was archived, refreshed wallet several times and updated javascript as well as use incognito mode and still the addresses are nowhere to be found in our wallet.

Addresses that cannot be found in our wallet but were generated but the API are:
1D8N2vJgWmZtP8vjT8DdKycwSFUaqRS7NY
195wVt7GUM4iF38dkJskVzkote9v7UEeuH
1ModaW3tPdWae49dELuK4fvKr8GSTCcgZb
1QEhduNMuuw6pH3jFzuWpfU3yX9CwJ2pGW
1MEa8ixXQxaUs7LDTKTcvvvux9ZAmCnNQv
1WgwrkYUNxWSmwzNKmo8s4CvACCNBDnP7
16HM55SKxNpVRcDMgEpGDTgggL7kEY4rTc
19FpPJysL6M28qhXyUQBi5GfeKPHjJcmGi
16sZXc8qYgUSrFBs4wH2Lr7vapHMfX98kp
1D8ZBEFmFPPXTPfMoBHqyKssh8UqT2mL6U

Kindly help as we do not know what to do at this point to make it reflect under our wallet.

[contribution-hub]

We apologize for the inconvenience you are experiencing. Rest assured, our team is actively working to resolve your issue.

Please visit the official support to report this matter to an agent for assistance through the Support Page.

@javijabor
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