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Issue with broadcast after identify users #61

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fernandolguevara opened this issue Jun 21, 2021 · 1 comment
Open

Issue with broadcast after identify users #61

fernandolguevara opened this issue Jun 21, 2021 · 1 comment

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@fernandolguevara
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fernandolguevara commented Jun 21, 2021

@kevinkucharczyk @mike-engel

We are experiencing errors when sending emails in broadcast mode after identifying a user, the identify endpoint responds 200 but when we send broadcast emails with ids option the recipients remain at 0, there must be a data synchronization issue between their 2 services (broadcast / identity.... you recently moved this endpoint).

As a workaround we have to fail with the flag ({id_ignore_missing:false} RECIPIENTS_ERROR_CODE (422)) if any of our recipients are missing in your side and we've built a cron job server to retry the failed broadcasts

@mike-engel
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Hi @fernandolguevara! Thanks for submitting this issue. Can you provide us with sample code that you're using?

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