diff --git a/docs/slack.md b/docs/slack.md index 2efa44ecb2eb9..1cc0f5b5e01ce 100644 --- a/docs/slack.md +++ b/docs/slack.md @@ -2,24 +2,43 @@ The DataHub Slack is a thriving and rapidly growing community - we can't wait for you to join us! -[Sign up here](https://slack.datahubproject.io) to join us on Slack and to subscribe to the DataHub Community newsletter. Already a member? [Log in here](https://slack.datahubproject.io). +_[Sign up here](https://slack.datahubproject.io) to join us on Slack and to subscribe to the DataHub Community newsletter. Already a member? [Log in here](https://slack.datahubproject.io)._ + +## Slack Guidelines + +In addition to our [Code of Conduct](CODE_OF_CONDUCT.md), we expect all Slack Community Members to respect the following guidelines: + +### Make use of threads + +Threads help us keep conversations contained and help us ensure we help you find a resolution and get you the support you need. + +Use threads when posting long messages and large blocks of code and/or stack trace - it is a MASSIVE help for us to keep track of the large volume of questions across our various support channels. + +### Do not post the same question across multiple channels + +If you're having a tough time getting the support you need (or aren't sure where to go!), please DM [@Maggie](https://datahubspace.slack.com/team/U0121TRV0FL) for support + +### Do not solicit members of our Slack + +The DataHub Community exists to collaborate with, learn from, and support one another. It is not a space to pitch your products or services directly to our members via public channels, private channels, or direct messages. + +We are excited to have a growing presence from vendors to help answer questions from Community Members as they may arise, but we have a strict 3-strike policy against solicitation: + +1. First occurrence: We'll give you a friendly but public reminder that the behavior is inappropriate according to our guidelines. +2. Second occurrence: We'll send you a DM warning that any additional violations will result in removal from the community. +3. Third occurrence: We'll delete or ban your account. + +We reserve the right to ban users without notice if they are clearly spamming our Community Members. ## Navigating DataHub Slack -Lets get you settled in -- +Lets get you settled in -- -- **Head over to [#introduce-yourself](https://datahubspace.slack.com/archives/C01PU1K6GDP) to, well, introduce yourself!** We’d love to learn more about you, what brings you here, and how we can support you -- **Not sure how to start?** You guessed it, check out [#getting-started](https://datahubspace.slack.com/archives/CV2KB471C) - we’ll point you in the right direction +- **Head over to [#introduce-yourself](https://datahubspace.slack.com/archives/C01PU1K6GDP) to, well, introduce yourself!** We'd love to learn more about you, what brings you here, and how we can support you +- **Not sure how to start?** You guessed it, check out [#getting-started](https://datahubspace.slack.com/archives/CV2KB471C) - we'll point you in the right direction - **Looking for general debugging help?** [#troubleshoot](https://datahubspace.slack.com/archives/C029A3M079U) is the place to go - **Need some live support from the Core DataHub Team?** Join us during our 2xWeek Office Hours via Zoom! Check out [#office-hours](https://datahubspace.slack.com/archives/C02AD211493) for more details -- **Looking for ways to contribute to the DataHub project?** Tell us all about it in [#contribute](https://datahubspace.slack.com/archives/C017W0NTZHR) -- **Have suggestions on how to make DataHub better?** We can’t wait to hear them in [#feature-requests](https://datahubspace.slack.com/archives/C02FWNS2F08) +- **Looking for ways to contribute to the DataHub project?** Tell us all about it in [#contribute](https://datahubspace.slack.com/archives/C017W0NTZHR) +- **Have suggestions on how to make DataHub better?** We can't wait to hear them in [#feature-requests](https://datahubspace.slack.com/archives/C02FWNS2F08) - **Excited to share your experience working with DataHub?** [#show-and-tell](https://datahubspace.slack.com/archives/C02FD9PLCA0) is the perfect channel for you -- **Need something else?** Reach out to [@Maggie](https://datahubspace.slack.com/team/U0121TRV0FL) - our Community Product Manager - -### Slack Best Practices - -Please keep in mind these Slack best-practices -- - -- **Make use of threads** for addressing specific questions/topics, and when posting large blocks of code - it helps us keep our channels and conversations organized -- **Avoid posting the same question in multiple channels** - if you’re having a tough time getting the support you need (or aren’t sure where to go!) please DM [@Maggie](https://datahubspace.slack.com/team/U0121TRV0FL) for support \ No newline at end of file +- **Need something else?** Reach out to [@Maggie](https://datahubspace.slack.com/team/U0121TRV0FL) - our Community Product Manager \ No newline at end of file