diff --git a/app/models.py b/app/models.py
index 886193a44d..7c7b9a5614 100644
--- a/app/models.py
+++ b/app/models.py
@@ -448,6 +448,16 @@ def serialize_for_user(self):
         }
 
 
+class ReplyToInbox(db.Model):
+    __tablename__ = "reply_to_inbox"
+    id = db.Column(UUID(as_uuid=True), primary_key=True, default=uuid.uuid4)
+    inbox = db.Column(db.String, nullable=False)
+    service = db.relationship(Service)
+    service_id = db.Column(UUID(as_uuid=True), db.ForeignKey('services.id'), nullable=False, index=True, unique=False)
+    created_at = db.Column(db.DateTime, nullable=False, default=datetime.datetime.utcnow)
+    updated_at = db.Column(db.DateTime, nullable=True, onupdate=datetime.datetime.utcnow)
+
+
 class AnnualBilling(db.Model):
     __tablename__ = "annual_billing"
     id = db.Column(UUID(as_uuid=True), primary_key=True, default=uuid.uuid4, unique=False)
diff --git a/migrations/versions/0363_add_reply_to_inbox.py b/migrations/versions/0363_add_reply_to_inbox.py
new file mode 100644
index 0000000000..0b8d1d45bb
--- /dev/null
+++ b/migrations/versions/0363_add_reply_to_inbox.py
@@ -0,0 +1,31 @@
+"""
+
+Revision ID: 0363_add_reply_to_inbox
+Revises: 0362_add_service_field
+Create Date: 2023-09-20 19:58:37.246845
+
+"""
+from alembic import op
+import sqlalchemy as sa
+from sqlalchemy.dialects import postgresql
+
+revision = '0363_add_reply_to_inbox'
+down_revision = '0362_add_service_field'
+
+
+def upgrade():
+    op.create_table('reply_to_inbox',
+    sa.Column('id', postgresql.UUID(as_uuid=True), nullable=False),
+    sa.Column('inbox', sa.String(), nullable=False),
+    sa.Column('service_id', postgresql.UUID(as_uuid=True), nullable=False),
+    sa.Column('created_at', sa.DateTime(), nullable=True),
+    sa.Column('updated_at', sa.DateTime(), nullable=True),
+    sa.ForeignKeyConstraint(['service_id'], ['services.id']),
+    sa.PrimaryKeyConstraint('id')
+    )
+    op.create_index(op.f('ix_reply_to_inbox_service_id'), 'reply_to_inbox', ['service_id'], unique=False)
+
+
+def downgrade():
+    op.drop_index(op.f('ix_reply_to_inbox_service_id'), table_name='reply_to_inbox')
+    op.drop_table('reply_to_inbox')