Rate limit per day was exceeded and it is not renewed at all after few days

[SrdjanPaunovic]

I facing some weird situations and I want to check with you guys about what's wrong.
The user exceeded his daily limit. We have some retry mechanisms that retry to repeat requests after 5 minutes. It past 2 days but this user still can't send requests.

In the response header we always got this:

X-Remaining-Today: 0
Retry-After: 86400

Does this 24-hour interval reset if we try to submit a request before 24 hours have passed? I read documentation and I couldn't find an explanation for this behavior.

Here is X-Etsy-Request-Uuid: EupgzKdscLNcyTakcWdWQ63ygf4e from the header.

[etsyachristensen]

@SrdjanPaunovic We apologize for the delay in getting back to you. Are you still having this issue? Is it just the one shop?