Signature verification fails in Tableau Desktop

[kaklakariada]

When connecting to an Exasol database using connector tableau-exasol-connector-jdbc-1.0.3.taco with Tableau Desktop 2023.3.0 it fails with the following error:

[kaklakariada]

Tableau Desktop generates the following log messages:

{"ts":"2023-12-07T14:14:26.397","pid":1952,"tid":"137c","sev":"warn","req":"-","sess":"-","site":"-","user":"-","k":"excp","e":{"excp-error-code":"0x14D18B1F","excp-source":"System","excp-status-code":"INVALID_ARGUMENT"},"v":{"class":"","connectivity_stage":"ConnectivityStage::Unknown","dse-type":"ConnectorPluginFailure","excp-msg":"Package signature verification failed during connection creation.\n","excp-type":"ConnectivityException","is-bad-request":false,"is-capability-probe-failure":false,"is-local-configuration-error":true,"is-remote-configuration-error":false,"msg":"ConnectivityException::Init","server_version":"","sql_state":""}}
{"ts":"2023-12-07T14:14:26.397","pid":1952,"tid":"137c","sev":"info","req":"-","sess":"-","site":"-","user":"-","k":"msg","v":"DialogWaitHandler::OnOperationEnd() - BEGIN: delete progress dialog"}
{"ts":"2023-12-07T14:14:26.397","pid":1952,"tid":"137c","sev":"info","req":"-","sess":"-","site":"-","user":"-","k":"msg","v":"DialogWaitHandler::OnOperationEnd() - END: delete progress dialog"}
{"ts":"2023-12-07T14:14:26.398","pid":1952,"tid":"137c","sev":"warn","req":"-","sess":"-","site":"-","user":"-","k":"msg","v":"NotifyOfException::DataSourceException"}
{"ts":"2023-12-07T14:14:26.397","pid":1952,"tid":"137c","sev":"info","req":"-","sess":"-","site":"-","user":"-","k":"begin-commands-controller.invoke-command","l":{},"a":{"depth":2,"id":"BzbsKGfNk8VLSf2fhnyZ5Z","name":"commands-controller.invoke-command","root":"IReaUkSGETYLbn2v3md35o","sponsor":"IswtFyLfEUuIyf7Yb+H6HK","type":"begin"},"v":{"args":"tabdoc:show-detailed-error-dialog error-code-id=\"349276959\" error-details=[\"*****\"] error-dialog-title=\"An error occurred while communicating with Exasol JDBC by Exasol AG\" error-help-link=\"https://www.tableau.com/en-us/app/producthelp?build=20233.23.1017.0948&edition=pro&errorcode=14d18b1f&errormessage=&lang=en-us&platform=windows&type=redirect&version=2023.3\" error-short-message=\"There was a problem while running the connector plugin. Reinstall the plugin or contact the plugin provider.Note that you might need to make local configuration changes to resolve the error.\" issue-helper-links=\"{\\\"For support, contact Exasol AG.\\\" : \\\"https://www.exasol.com\\\"}\" query-details=\"\" use-copy-command=\"true\"","name":"tabdoc:show-detailed-error-dialog"},"ctx":{}}
{"ts":"2023-12-07T14:14:29.832","pid":1952,"tid":"10b0","sev":"info","req":"-","sess":"-","site":"-","user":"-","k":"msg","v":"IdBasedActivationReporter::IsTimeToSendReport(): Failed to parse last_iba_report_date into a DateTime object."}
{"ts":"2023-12-07T14:14:30.578","pid":1952,"tid":"137c","sev":"error","req":"-","sess":"-","site":"-","user":"-","k":"detailed-error-msg","e":{"excp-error-code":"0xBAD0A3FA","excp-source":"NeedsClassification","excp-status-code":"UNKNOWN"},"v":{"details":["Package signature verification failed during connection creation.","Connector Class: exasol_jdbc, Version: 1.0.4"],"headline":"An error occurred while communicating with Exasol JDBC by Exasol AG","shortMessage":"There was a problem while running the connector plugin. Reinstall the plugin or contact the plugin provider.\nNote that you might need to make local configuration changes to resolve the error.","support-help-link":"https://www.tableau.com/en-us/app/producthelp?build=20233.23.1017.0948&edition=pro&errorcode=14d18b1f&errormessage=&lang=en-us&platform=windows&type=redirect&version=2023.3"}}
{"ts":"2023-12-07T14:14:30.577","pid":1952,"tid":"137c","sev":"info","req":"-","sess":"-","site":"-","user":"-","k":"end-commands-controller.invoke-command","l":{},"a":{"depth":2,"elapsed":4.179,"exclusive":4.165,"id":"BzbsKGfNk8VLSf2fhnyZ5Z","name":"commands-controller.invoke-command","res":{"alloc":{"e":1.35e+05,"i":1.35e+05,"ne":3011,"ni":3011,"peak":3.53e+04},"free":{"e":1.27e+05,"i":1.27e+05,"ne":2969,"ni":2969},"kcpu":{"e":0,"i":0},"ntid":1,"ucpu":{"e":140,"i":140}},"rk":"ok","root":"IReaUkSGETYLbn2v3md35o","rv":{},"sponsor":"IswtFyLfEUuIyf7Yb+H6HK","type":"end"},"v":{"name":"tabdoc:show-detailed-error-dialog"},"ctx":{}}
{"ts":"2023-12-07T14:14:31.493","pid":1952,"tid":"137c","sev":"info","req":"-","sess":"-","site":"-","user":"-","k":"msg","v":"Destroying hybrid plugin: @tableau/modular-connection-hybrid-dialog"}
{"ts":"2023-12-07T14:14:31.505","pid":1952,"tid":"137c","sev":"info","req":"-","sess":"-","site":"-","user":"-","k":"end-commands-controller.invoke-command","l":{},"a":{"depth":1,"elapsed":9.761,"exclusive":5.564,"id":"IswtFyLfEUuIyf7Yb+H6HK","name":"commands-controller.invoke-command","res":{"alloc":{"e":1.63e+06,"i":1.81e+06,"ne":27522,"ni":31064,"peak":2.90e+05},"free":{"e":1.41e+06,"i":1.57e+06,"ne":25028,"ni":28376},"kcpu":{"e":0,"i":0},"ntid":2,"ucpu":{"e":661,"i":803}},"rk":"early-termination","root":"IReaUkSGETYLbn2v3md35o","rv":{"type":"canceled"},"sponsor":"IReaUkSGETYLbn2v3md35o","type":"end"},"v":{"name":"tabui:create-connection-ui"},"ctx":{}}

[kaklakariada]

It looks like the signer certificate in our code signing certificate has expired. We are working on getting a new certificate. As a workaround you can use the connector from source as described in the developer guide.