It doesn't work on my Mac. It find the subtitle but it doesn't download it.

[Emasoft]

It doesn't work on my Mac. It find the subtitles but it doesn't download or displays it. More specifically:

• the subtitle is not displayed in the video
• the subtitle file is not saved in the same folder of the video file
• the link to download it appears in the dialog, but clicking on it gives no results.

My system configuration:
Mac Mini
OS X Yosemite 10.10
VLC Version 3.0.0-git Vetinari (Intel 64bit)

[exebetche]

Please try with 2.2, 3.0 is alpha early stage:
http://download.videolan.org/testing/vlc-2.2.0-pre3/macosx/

[Emasoft]

I've downloaded the 2.2 from your link and installed. But VLSub still it does't work, exactly like before. :(

[exebetche]

Can you give me you debug log on pastebin please?
https://github.com/exebetche/vlsub/wiki/Troubleshooting

[Emasoft]

Here is the log:
http://pastebin.com/24j7jWj1

[exebetche]

Is your video on an external hard drive? If so could you test with the file on your main drive?

[Emasoft]

No, the video is in my internal hard drive. I have two hard drives in my MacMini. The video is not on the boot drive, but on the other.

[exebetche]

Ok, I'll look into it.

[Richie765]

Just for information, I have the same problem.
OSX 10.9.3
VLC 2.2.0

I select a subtitle, click download. The sub isn't downloaded. A download link appears, but clicking it doesn't have any effect.

[exebetche]

@Emasoft @Richie765
Can you tell me if it works with this version?
https://github.com/exebetche/vlsub/blob/e8f5d64ddb0e12ffaeb0f4e2a833926f41808dfa/vlsub.lua

[Richie765]

nope, same problem..

[Emasoft]

To me it works! But not always! Sometimes it successfully downloads the subtitle and make it displayed in the video running below.
But very often when I press the "Close" button to close the VLSub dialog it hangs (cursor become hourglass/spiral thing) VLC stop responding and the dialog doesn't close itself. I have to terminate forcefully VLC. I've checked and everytime this has happened there were other subtitle files already present in the same folder of the video file. Don't know if this is related.

[Emasoft]

Any update on this?

[LykPapa]

Having exactly the same issue. Subs are being found but it seems that no download takes place.

Info: OS X 10.10.1, VLC 2.2.0-rc2

[ThomDap]

Exact same issue. The download link appears but I cannot click it (like there is no actual link)
OS X 10.10.2, VLC 2.2.0-rc2, VLsub 0.9.13

[LykPapa]

The non-rc version seems to work just fine for me now.

Info: OS X 10.10.2, VLC 2.2.0, VLsub 0.9.13

Quick note: If the video file is on a USB flash drive, then the extension return a message about failure to save the subtitles. However, the subs are being saved and loaded properly.

[ThomDap]

I actually installed the VLC 3.0.0 and was surprised to see that it works perfectly with VLsub 0.9.13 :)
OS X 10.10.2

[ciuncan]

This problem is not specific to OS X, I am having the same problem on Ubuntu as well. Even though my config says "Load and Save" it works as if "Manual Download" is selected. Here is my configuration:

• Ubuntu 15.04 Linux 3.18.0-13-generic Updated language list #14-Ubuntu SMP Fri Feb 6 09:55:14 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
• VLC media player 2.2.0-rc2 Weatherwax [email protected] Jan 22 2015 05

I looked at "Messages" (Ctrl+M) dialog, changed verbosity to "2 debug" level, but there was no output after clicking "Download Subtitles" other than a single message indicating the button is clicked.

I also tried this version without luck:
https://github.com/exebetche/vlsub/blob/e8f5d64ddb0e12ffaeb0f4e2a833926f41808dfa/vlsub.lua

Then i checked the extensions folder, to see if I can change the code a bit to make it work, but nothing changed. That was because addon was installed to /usr/lib/.. folder. When I removed that file and restarted addon was gone. After some more trial and failure, I observed that .lua file was in ~/.local/.../extensions/vlsub-master/ folder, not in directly extensions folder as indicated in:
https://www.vlchelp.com/install-vlc-media-player-addon/

I moved the file, and now it is working. I am not exactly sure which version was running in /usr one, because it was (I suppose) compiled, since it had luac extension and content was binary. I guess it is not 9.8, because I installed that version and it didn't work in another way.

Now the file you gave (above vlsub.lua) is working fine. Just wanted to report the situation for my case.

(Sorry if I did explaination in an unnecessary complicated way. And great extension, thanks!)

[fcoulombe]

on OSX VLC 2.2.4 mixed with native installation vlsub 0.9.13, it simply wouldn't work.

I checked out the latest code from git and installed it to: /Users//Library/Application\ Support/org.videolan.vlc/lua/extensions/

and it worked

[devolskii]

i am also facing the same issue

I'm using Windows 10, not like clicking on the link gives me the subtitle tho. It's happening with all videos. Interestingly it wasn't happening before w/ the old version. Then one took "too long to respond" so I closed it and did the search again. And it's been acting like that since then. I uninstalled the app and installed the latest version, by deleting all the caches and old settings, but the issue persisted.