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exebetche edited this page Jun 14, 2013 · 6 revisions

Troubleshooting

If the extension isn't recognized (doesn't appear in "View" menu)

  1. Start Vlc in debug mode from the terminal/cmd.exe:
  • On Windows : vlc.exe --verbose=2
  • On Linux : vlc --verbose=2
  1. Copy and paste the output on a pastebin service website (like pastebin.com)
  2. Post the url of the pastebin on the home page with a short explanation of the problem and mention your operating system and vlc version

For any other problem (subtitles not downloading, not appearing...)

  1. Start Vlc normally
  2. Press Ctrl+M to show the debug console and set "verbosity level" to 2
  3. Start your video and Vlsub and follow the steps that produces the problem you noticed
  4. Once the problem occured, copy and paste the output on a pastebin service website (like pastebin.com)
  5. Post the url of the pastebin on the home page with a short explanation of the problem and mention your operating system and vlc version
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