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Robyn Download Error Msg: download from 'https://api.github.com/repos/facebookexperimental/Robyn/tarball/HEAD' failed #309

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advisorita opened this issue Feb 17, 2022 · 5 comments
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@advisorita
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advisorita commented Feb 17, 2022

Project Robyn

I ran remotes::install_github("facebookexperimental/Robyn/R"), but got the error message:

Downloading GitHub repo facebookexperimental/Robyn@HEAD
Error in utils::download.file(url, path, method = method, quiet = quiet,  : 
  download from 'https://api.github.com/repos/facebookexperimental/Robyn/tarball/HEAD' failed

What can I do to resolve this?

Environment & Robyn version

R version (4.1.2)

@gufengzhou
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is there more error message you can share? if it's about rate limit, you should find many solutions by googling "install_github rate limit"

@laresbernardo
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@advisorita good news! Just found the solution to this issue. Please, set options(timeout=400) and retry. When we have slow connection there's not enough time for the download to happen, so we must extend the timeout default limit. Let me know how it goes.

@laresbernardo laresbernardo self-assigned this Feb 24, 2022
@laresbernardo laresbernardo added the installation Install issues label Feb 24, 2022
@bergerita
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issue resolved!

@laresbernardo
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That's great, thanks for letting us know.

@sjkiss
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sjkiss commented Jul 9, 2024

This needs to be trumpeted from the rooftops. I just wasted two hours.

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