diff --git a/lib/Synergy/Reactor/LinearNotification.pm b/lib/Synergy/Reactor/LinearNotification.pm
index 0ade6ab0..25a6e6ad 100644
--- a/lib/Synergy/Reactor/LinearNotification.pm
+++ b/lib/Synergy/Reactor/LinearNotification.pm
@@ -80,6 +80,53 @@ has name => (
   default => 'lin',
 );
 
+has zendesk => (
+  is => 'ro',
+  isa => 'Zendesk::Client',
+  default => sub ($self) {
+    return Synergy::Reactor::Zendesk->zendesk_client;
+  },
+  lazy => 1,
+);
+
+sub linear_update_zendesk ($payload) {
+  my $issue_id = $payload->{data}{issueId};
+  my $issue = $self->linear->do_query(
+    q[ query Issue {
+      issue(id: $issue_id) {
+        attachments { nodes { url } }
+        labels { nodes { name } }
+      }
+    }])->get;
+
+  my $has_escalation_label = grep {
+    lc $_{name} eq lc $self->escalation_label_name
+  } $issue->{data}{issue}{labels}{nodes}->@*;
+
+  my @zendesk_url = grep {
+    $_{url} =~ /.*fastmail\.help\/agent\/tickets\/\d*/
+  } $issue->{data}{issue}{attachments}{nodes}->@*;
+
+  if ($has_escalation_label && @zendesk_url) {
+    $zendesk_url[0] =~ /.*\/(\d*)/;
+
+    $self->zendesk->ticket_api->add_comment_to_ticket_f($1, {
+        body => "Issue updated with a comment: $payload->{url}",
+        public => \0,
+      })->else(sub ($err, @) {
+        $Logger->log([ "something went wrong posting to Zendesk: %s", $err ]);
+        return Future->done;
+      })->retain;
+
+    $self->zendesk->ticket_api->update_by_zendesk_id_f($1, {
+        status => "open",
+      })->else(sub ($err, @) {
+        $Logger->log([ "something went wrong changing the zendesk ticket status: %s", $err ]);
+        return Future->done;
+      })->retain;
+  }
+}
+
 sub http_app ($self, $env) {
   my $req = Plack::Request->new($env);
 
@@ -104,6 +151,7 @@ sub http_app ($self, $env) {
     return [ "200", [], [ '{"bad":"json"}' ] ];
   }
 
+  # Notify in slack if issue is escalated
   if ($self->escalation_channel_name && $self->escalation_address) {
     if (my $channel = $self->hub->channel_named($self->escalation_channel_name)) {
 
@@ -171,6 +219,14 @@ sub http_app ($self, $env) {
     }
   }
 
+  # Action Zendesk ticket if comments are made on linear issues
+  my $made_comment = $payload->{type} eq 'Issue comments'
+                      && $payload->{action} eq 'create';
+
+  if ($made_comment) {
+    linear_update_zendesk($payload);
+  }
+
   return [ "200", [], [ '{"o":"k"}' ] ];
 }