Report failed installer downloads to fleet #24710
Labels
bug
Something isn't working as documented
#g-mdm
MDM product group
:incoming
New issue in triage process.
:release
Ready to write code. Scheduled in a release. See "Making changes" in handbook.
~released bug
This bug was found in a stable release.
💥 Actual behavior
If a host is having trouble downloading an installer due to a poor connection, the installer being too large, no disk space, etc.,
fleetd
will keep retrying the download indefinitely without any issues being indicated on the server. This can lead to a software installation appearing to get "stuck" at installing in the device's upcoming activities.🧑💻 Steps to reproduce
🛠️ To fix
Report the number of download retries or issues encountered before launching the software installer back to the server.
After a certain number of download retries or a timeout is reached, update the installation as failed with details about what happened.
There are two ways we could do this.
host_software_installs
table. After retrying a certain number of times, mark the install as failedWhat is the expected workflow as a result of your proposal?
fleetd
tries to download the installer and fails, reports the failure to the serverThe text was updated successfully, but these errors were encountered: