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Problem: When customers first configure a new metric and send spans with the new attribute, they are likely to just do a manual test and send a few spans. It seems like in some cases (example project) metrics don't appear on the chart even after 24h, despite the spans with the attributes being correctly received. This makes the setup process feel "broken" and leaves the user confused.
When sending a batch or a constant "stream" of spans it starts to work, but it's unclear what the conditions are. This is a big hurdle for onboarding, many users are likely to drop off.
The text was updated successfully, but these errors were encountered:
Problem: When customers first configure a new metric and send spans with the new attribute, they are likely to just do a manual test and send a few spans. It seems like in some cases (example project) metrics don't appear on the chart even after 24h, despite the spans with the attributes being correctly received. This makes the setup process feel "broken" and leaves the user confused.
When sending a batch or a constant "stream" of spans it starts to work, but it's unclear what the conditions are. This is a big hurdle for onboarding, many users are likely to drop off.
The text was updated successfully, but these errors were encountered: