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Effectively communicate tips recur weekly #1799

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bruceadams opened this issue Dec 27, 2013 · 5 comments
Closed

Effectively communicate tips recur weekly #1799

bruceadams opened this issue Dec 27, 2013 · 5 comments

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@bruceadams
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@j-francisco didn't realize, when first tipping on Gittip, that tips recur weekly. What can we do to avoid this confusion for new users?

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@bruceadams
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+1 from @dikaio via [email protected]

@mattbk
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mattbk commented Feb 21, 2016

Looking at http://gratipay.com with fresh eyes, this is still valid. It's not until I get to a Team page that is says "You give $0.00 per week" (emphasis added).

@chadwhitacre
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We just had another support inquiry related to this:

Omg, I just saw that I donated $192!?!?!?! I never wanted this. I thought I was giving an amount ONCE! Where has all this money gone to?

Why would the interface ever ask for a weekly donation? Who donates weekly?

Is there anything we can do about this? Any way I can recover some of this money?

I think a better way to address this will be to adopt a more normal donation interface, via #3862.

@chadwhitacre
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Sorry, #3862 is less relevant here than #5. Both together would be part of a "normalized" giving interface.

@chadwhitacre
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Closing in light of our decision to shut down Gratipay.

Thank you all for a great run, and I'm sorry it didn't work out! 😞 💃

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