Skip to content
This repository has been archived by the owner on Feb 8, 2018. It is now read-only.

follow-up on "Unclaimed" MassPay #3528

Closed
chadwhitacre opened this issue Jun 4, 2015 · 5 comments
Closed

follow-up on "Unclaimed" MassPay #3528

chadwhitacre opened this issue Jun 4, 2015 · 5 comments

Comments

@chadwhitacre
Copy link
Contributor

Reticketed from #3520.

@chadwhitacre
Copy link
Contributor Author

Copying from #3527 ...

From https://www.paypal.com/us/webapps/helpcenter/helphub/article/?solutionId=FAQ2038&topicID=&m=ARA

An unclaimed payment is a payment that your recipient hasn’t accepted yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

To find out why your payment is unclaimed, contact the person you sent money to. After 30 days, an unclaimed payment is automatically canceled and the money is returned to you.

Aaaaand ...

Looks like it hasn't been claimed yet.

To: []

Chad Whitacre here from Gratipay. We sent you a payment via PayPal last week, and it's currently "unclaimed." I'm writing to make sure that we sent the payment to the right place. Can you please confirm? Thanks! :)

@chadwhitacre
Copy link
Contributor Author

From: [~user]

It's ok, i received it :-)

@chadwhitacre
Copy link
Contributor Author

PayPal shows the transaction as completed. Now to update the route status in the db ...

@chadwhitacre
Copy link
Contributor Author

=> update exchanges set status='succeeded' where id=[];
UPDATE 1

@chadwhitacre
Copy link
Contributor Author

I believe that's it. Balance is already decremented.

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Projects
None yet
Development

No branches or pull requests

1 participant