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Radar 29 #377

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chadwhitacre opened this issue Oct 20, 2015 · 25 comments
Closed

Radar 29 #377

chadwhitacre opened this issue Oct 20, 2015 · 25 comments

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@chadwhitacre
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What are you working on this week and why?

last week

@chadwhitacre
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Roadmap (what?)

Short Term

Embarrassments:

Long Term

roadmap

@chadwhitacre
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Queues (what?)

Open Closed Queue Description
0 23 Violations private communication amongst the safety team
11 15 Security private communication with security researchers
5 25 Legal private communication with our counsel
4 919 Support private communication with users
3 109 L2 Support escalated support issues
20 74 Team Review public review of applications for new teams
? ? Errors production errors
2 1,755 Vendors, etc. private communication with our vendors
(also includes low-volume mailboxes: safety and security)
20 117 Pivot a milestone
15 54 Balanced Shutdown a milestone
6 10 Milestones all milestones
5 522 PR Review work in the final stage before deployment
20 1,683 PRs all work in progress
786 4,532 Issues public communication with contributors

@chadwhitacre
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Inbox 10, GitHub 26, L2 Support 3, Vendors, etc. 2.

@chadwhitacre
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Inbox 5, GitHub 0, L2 Support 1, Vendors, etc. 1.

Sitting down with @kaguillera. We're gonna start by knocking out gratipay/gratipay.com#3810, then ...

@chadwhitacre
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@kaguillera and I are deciding what to work on next ...

@chadwhitacre
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We went through the Balanced Shutdown milestone and trimmed it up (closed a few things, bumped a few others off the milestone). What's left are five pretty accessible copy changes, and then waiting for Balanced to send us our escrow (gratipay/gratipay.com#3826).

@chadwhitacre
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We started going through the Pivot milestone as well, but got bogged down (when is the pivot done?), so we're pulling back from that and focusing on Balanced Shutdown.

🏊

@kzisme
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kzisme commented Oct 21, 2015

Currently I'm studying for a software engineering midterm - but there's was/is a conversation going on (here)[https://twitter.com/GrahamDumpleton/status/655609676386598912].

Anyone have any ideas why some people seem to be completely unaware of where their funds are?

(Also most of the people in that thread - if not all do not follow @gratipay

@chadwhitacre
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Anyone have any ideas why some people seem to be completely unaware of where their funds are?

We probably should've send out an email blast on September 1. We didn't because when we sent two email blasts back in May we got some blowback from people who considered us to be spamming them (see #235). Now we're getting ire from the other angle: people who want us to have sent them an email they didn't specifically ask for.

At this point we've gotten enough negative feedback that the situation probably warrants some attention. Reticketed as #380.

@chadwhitacre
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L2 Support 0.

@chadwhitacre
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Okay! We've got the Balanced Shutdown down to one ticket! 💃

https://github.com/gratipay/gratipay.com/milestones/Balanced%20Shutdown

The last ticket is about getting our escrow money out of Balanced: gratipay/gratipay.com#3826.

@chadwhitacre
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@kaguillera and I had a conversation about project management. The proposal we were discussing is that we bring the Pivot in for a landing by closing whatever tickets we can, releasing the rest back into the backlog. I've found it helpful to have the Balanced Shutdown and Pivot milestones, but they've been too big, especially the Pivot. Milestones should last one week to one month. How many tickets is that for us? Here's the number of tickets closed per week, going back 12 weeks:

start end total closed on Pivot on Balanced Shutdown subtotal closed
2015-10-15 2015-10-21 25 0 11 11
2015-10-08 2015-10-14 33 2 4 6
2015-10-01 2015-10-07 31 0 4 4
2015-09-24 2015-09-30 16 0 0 0
2015-09-17 2015-09-23 17 2 1 3
2015-09-10 2015-09-16 37 7 3 10
2015-09-03 2015-09-09 48 7 6 13
2015-08-27 2015-09-02 45 10 0 10
2015-08-20 2015-08-26 31 16 0 16
2015-08-13 2015-08-19 50 15 0 15
2015-08-06 2015-08-12 39 0 0 0
2015-07-29 2015-08-05 30 5 1 6
statistic total on-milestone
min 16 0
μ 33 8
max 50 16
σ 11 5
σ/μ 33% 70%

I interpret the wide variability (70% σ/μ) in on-milestone activity as saying that we can get distracted, and therefore it will help us to try to stay more focused week to week.

I propose that we close the Pivot, and then try a two-week milestone, starting with 5-10 initial tickets and aiming for 16 ±10 tickets overall, counting on the number to grow as we reticket and make PRs.

Furthermore, I propose that we do away with the star labels. I don't think they're helpful anymore. Or, if we keep them, we should only apply them to milestone tickets.

@mattbk
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mattbk commented Oct 22, 2015

Milestones should last one week to one month.

Good for somewhere on inside.gratipay.com.

@mattbk
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mattbk commented Oct 22, 2015

  • can't edit teams (Radar 28 #368 (comment))
  • receiving and payouts don't match

seem like a good basis for a "complete teams" type of milestone. Or maybe they could be separate.

@chadwhitacre
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The other thing is that I'm down to two days a week. @rohitpaulk has been back around, but we don't really have a ton of bandwidth, actually. 16 ±10 may be too ambitious.

@chadwhitacre
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L2 Support 0, Vendors, etc. 0.

@chadwhitacre
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Or maybe they could be separate.

I'm leaning in that direction.

@chadwhitacre
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receiving and payouts don't match

And I'm inclined to look at this next.

@mattbk
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mattbk commented Oct 23, 2015

Support 0 (for now).

@chadwhitacre
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!m @mattbk

Just sent one your way though (arrived via portal instead of email, hence landed in Vendors, etc.). ;-)

L2 Support 0, Vendors, etc. 0.

I just made a Basic Math milestone. Let's collect some tickets there.

@chadwhitacre
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I moved three tickets from Pivot to Basic Math. That makes five: we have a milestone! 💃

@mattbk
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mattbk commented Oct 23, 2015

Support 0.

emot-colbert

@chadwhitacre
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💃

!m @mattbk

@chadwhitacre
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Holdin' down the brown. 💃

screen shot 2015-10-26 at 10 05 20 pm

💲 ☕ ❔ ✅ ❗

@chadwhitacre
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Email (what?)

screen shot 2015-10-26 at 10 24 07 pm

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