Core Radar 61

[gratipay-bot]

← Core Radar 60

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Docs

http://inside.gratipay.com/howto/sweep-the-radar

Mission

The mission of the core team is to steer Gratipay as a whole in pursuit of our overall mission: to cultivate an economy of gratitude, generosity, and love.

Scope

This radar implicitly covers everything in the Gratipay organization that is not explicitly covered by another radar. It explicitly covers:

• Mission and Brand
• Strategy
• Governance
• repos:
  • https://github.com/gratipay/inside.gratipay.com
  • https://github.com/gratipay/bot
  • https://github.com/gratipay/access-dashboard
  • https://github.com/gratipay/gratipay-queue-dashboard

Org Chart

[chadwhitacre]

Today is our 4th birthday! 🎂 I am working on a blog post. :)

[chadwhitacre]

1. Gittip, Year One
2. Gittip, Year Two
3. Gratipay, Year Three

[chadwhitacre]

Here's a draft: "Gratipay, Year Four." I'd like to get this out the door today since today is our actual birthday.

[chadwhitacre]

Here's the query behind the specific usage numbers in the post:

gratipay::MAROON=> select count(*), sum(sum) from (select distinct on (participant) participant, sum(amount) from exchanges where timestamp > '2015-06-01'::timestamptz and amount < 0 group by participant) _;
┌───────┬────────────┐
│ count │    sum     │
├───────┼────────────┤
│  1090 │ -113065.37 │
└───────┴────────────┘
(1 row)

gratipay::MAROON=> select count(*), sum(sum) from (select distinct on (participant) participant, sum(amount) from exchanges where timestamp > '2015-06-01'::timestamptz and amount > 0 group by participant) _;
┌───────┬──────────┐
│ count │   sum    │
├───────┼──────────┤
│   736 │ 60562.84 │
└───────┴──────────┘
(1 row)

[mattbk]

Clearly we have some major product leaks if we’ve been adding customers without adding dollar volume.

In my tired haze, this jumps out as being both a) bad news and b) unclear. The bad news part is fine, but could it be clarified? I think "product leak" is a new term for me.

[chadwhitacre]

Here's a diff and an HTML file I used together with screenshotting to make the image in the post.

[chadwhitacre]

Okay! @kaguillera and I pulled the trigger.

Today is our fourth birthday!

🎂🐥 https://gratipay.news/gratipay-year-four-95863e3f0b64 … 🎉💃

Kinda nice to have a quiet year. Let's see what the next brings! :-) 🙇

https://twitter.com/Gratipay/status/738108766823026688

[chadwhitacre]

In my tired haze, this jumps out as being both a) bad news and b) unclear. The bad news part is fine, but could it be clarified?

I dialed it back to "product problems." Is that better?

I think "product leak" is a new term for me.

The idea is that customer acquisition is a "funnel" with several steps and if you are seeing really high drop-off rates at any step then you've got a leak.

https://duckduckgo.com/?q=leaky+funnel

Reposting from #550 (comment):

[chadwhitacre]

Did @gratipay-bot miss payday today?

An excellent question ...

[chadwhitacre]

#642 (comment)