Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Snap superproductivity won't open despite clearing local data and recovering from google drive #2033

Closed
robwithhair opened this issue Apr 26, 2022 · 6 comments

Comments

@robwithhair
Copy link

Restarted machine and superproductivity won't start. Reinstalled and it opens but when I resync data from google drive it won't start again.

Your Environment

Linux workstation-1 5.17.1-arch1-1 #1 SMP PREEMPT Mon, 28 Mar 2022 20:55:33 +0000 x86_64 GNU/Linux
using snap latest also tried edge branch

  • Operating System and version: Arch updated daily
  • Desktop Environment: KDE
  • Browser Name and version: Not using web version

Expected Behavior

Application launches

Current Behavior

Application doesn't launch, no error. No output when running from terminal.

Steps to Reproduce (for bugs)

Only way I can think of is if I privately supply json config file. Contains personal info so not able to post publically.

Console Output

Won't start so no output

Error Log (Desktop only)

no log generated

@github-actions
Copy link

Thank you very much for opening up this issue! I am currently a bit overwhelmed by the many requests that arrive each week, so please forgive me, if I fail to respond personally. I am still very likely to at least skim read your request and I'll probably try to fix all (real) bugs if possible and I will likely review every single PR being made (please, give me a heads up if you intent to do so) and I will try to work on popular requests (please upvote via thumbs up on the original issue) whenever possible, but trying to respond to every single issue over the last years has been kind of draining and I need to adjust my approach for this project to remain fun for me and to make any progress with actually coding new stuff. Thanks for your understanding!

@github-actions
Copy link

Hello there robwithhair! 👋

Thank you and congratulations 🎉 for opening your very first issue in this project! 💖

In case you want to claim this issue, please comment down below! We will try to get back to you as soon as we can. 👀

For more open ended discussions and/or specific questions, please visit the discussions page. 💖

@hugaleno
Copy link
Contributor

hugaleno commented Apr 26, 2022

It maybe related with snapd bug
https://forum.snapcraft.io/t/certain-apps-wont-open/14929/21

The same problem happens to me and according to one of the posts on discussion above it may be related with symbolic links, which I have on my machine. On my friend's machine, that don't have symbolic links the problem doen'st occur. We both use ubuntu linux

@robwithhair
Copy link
Author

There are no symlinks and installed from scratch. It has been working fine for months, rather than failing on second launch. It fails when my data is synced again. Therefore must be related to data in the application. Clean install has no problems. Only way I can think to fix is to give a dev a copy of my data to identify what has corrupted or what character is messing it up etc.

@robwithhair
Copy link
Author

Either way, some sort of error message should occur if it's a data issue, rather than a crash. However oddly it works fine when I installed the Mac version and synced same file from google drive.

@robwithhair
Copy link
Author

Was still experiencing issue so removed snap and installed arch version, which started ok. Closing issue although not solved.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

3 participants