Auto rotate problem in real server

[jekeyeke]

Hi everyone.

I have a problem with auto_rotate option.
In local, it works perfect but when I upload the code to the real server, the auto_rotate option doesn't work.
I'm working with Symfony and i don't know which is the problem.

This is my code:

liip_imagine:
    driver: gd
    cache:  default
    data_loader:   default

    resolvers:
        default:
            web_path:
                web_root: %kernel.root_dir%/../web
                cache_prefix: media/images/cache
    filter_sets:
        original:
            quality: 75
            filters:
                auto_rotate: ~
                thumbnail: { size: [1200, 1200], mode: inset }

I appreciate any help.

Thanks

[BartVB]

If this is working locally and not on the server then chances are that you're using an outdated version of GD on the server. Could you check the versions?

BTW any particular reason why you are using GD and not one of the other libs?

[davidromani]

Same problem here.

Working local machine (OSX 10.10 + PHP 5.6.19) config:

$ php -i | grep -i --color gd
GD Support => enabled
GD Version => bundled (2.1.0 compatible)
gd.jpeg_ignore_warning => 0 => 0

Not working server machine (Ubuntu 14.04 + PHP 5.5.9) config:

GD Support => enabled
GD Version => 2.1.1-dev
gd.jpeg_ignore_warning => 0 => 0

[lsmith77]

Yeah I think this is more likely a GD issue.

https://twitter.com/PierreJoye/status/754939618982699008
"@lsmith some cases have been improved in 2.2, and quality much better in master.
Please try using libgd master. Ideally open an issue there"

can you contact the GD maintainers about this?

[lsmith77]

if someone can setup a reproduce-able test case Pierre offered to have a look

[jekeyeke]

Hi everyone,
@BartVB when i started in the project, liip was already installed so i continued since there.

Working local machine (Ubuntu 14 + PHP 5.5.9) config:

$ php -i | grep -i --color gd
GD Support => enabled
GD Version => bundled (2.1.0 compatible)
gd.jpeg_ignore_warning => 0 => 0

Not working server machine (Debian 3.2.68 + PHP 5.5.25) config:

GD Support => enabled
GD Version => bundled (2.1.0 compatible)
gd.jpeg_ignore_warning => 0 => 0

Could you tell me another lib to use?

Thanks

[alexwilson]

Is ImageMagick or GraphicsMagick an option?

You can update drivers very simply by installing and enabling the extension, and selecting it with liip_imagine.driver.

[jekeyeke]

Hi again,

@antoligy i tried both and got the same result. Perfect in local but wrong in server.

Libs on server machine

imagick
imagick module => enabled
imagick module version => 3.4.3RC1
imagick classes => Imagick, ImagickDraw, ImagickPixel, ImagickPixelIterator
Imagick compiled with ImageMagick version => ImageMagick 6.7.7-10 2014-03-08 Q16 http://www.imagemagick.org
Imagick using ImageMagick library version => ImageMagick 6.7.7-10 2016-04-07 Q16 http://www.imagemagick.org
imagick.locale_fix => 0 => 0
imagick.progress_monitor => 0 => 0
imagick.skip_version_check => 0 => 0

gmagick
gmagick module => enabled
gmagick version => 1.1.7RC3

Anyone has other idea?

Thanks

[jehaby]

Can you show exif.Orientation info from original and resulted image? I had troubles with auto_rotate filter when there wasn't any other filter after it which stripped exif info on the image. Judging by config you provided thumbnail filter should do it, but maybe there's something wrong with your server app parameters (cache without thumbnail filter? ... ).

PS: Debian 3? Oo It's been over 10 years since the end of security updates.

[MathieuThiry]

Same problem here :(

Any news about this issue ?

Working local : PHP/5.5.12

GD Support => enabled
GD Version => bundled (2.1.0 compatible)
gd.jpeg_ignore_warning => 0 => 0

Not working server : PHP/7.1.0

GD Support => enabled
GD Version => bundled (2.1.0 compatible)
gd.jpeg_ignore_warning => 0 => 0

[robfrawley]

@MathieuThiry We can't really diagnose this further without a reproducible system made available to us. If this is a VM, can you clone it and offer access to the clone for a short window? You can contact me via the email github AT robfrawley DOT com. Otherwise, I don't know what we can do...

[michellesanver]

Closing this issue because of #1230

More details: #1230 (comment)

If it's still an issue for you, please open a new issue, and thanks a lot :)