RoomInitialSyncRestServlet internal server error with "AssertionError synapse.util.linked_list in move_after"

[jaywink]

Description

A host started throwing AssertionError synapse.util.linked_list in move_after in GET' uri='/_matrix/client/r0/rooms/!abcdefgh%3Adomain.tld/initialSync?limit=20&access_token=<redacted>.

The particular client calling that URL had been fine for a long time. It seems the error started happening at or some time after a restart of Synapse and the two workers (synchrotron + initial synchrotron).

After restarting everything again, the error disappeared.

Version information

• Homeserver: EMS customer, please pm for details and times
• Version: v1.47.1
• Install method: Docker

[DMRobertson]

Seems to come from

synapse/synapse/util/linked_list.py

Lines 92 to 98 in 524b8ea

	# We assert that both this node and the target node is still "alive".
	assert self.prev_node
	assert self.next_node
	assert node.prev_node
	assert node.next_node
	assert self is not node

[squahtx]

Are we able to get a stack trace?

[jaywink]

We have now, it's happening again, for the same customer, for the same kind of initial synchrotron EMS worker setup. Please ping if customer or other details needed, restarting the worker now.

2021-11-29 09:52:57,042 - synapse.http.server - 97 - ERROR - GET-80- Failed handle request via 'RoomInitialSyncRestServlet': <XForwardedForRequest at 0x7fc86d2242c0 method='GET' uri='/_matrix/client/r0/rooms/!roomid%3Adomain.tld/initialSync?limit=20&access_token=<redacted>' clientproto='HTTP/1.1' site=8009>
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/twisted/internet/defer.py", line 1661, in _inlineCallbacks
    result = current_context.run(gen.send, result)
StopIteration: ([<FrozenEventV3 event_id=redacted, type=m.room.member, state_key=@redacted:matrix.org, outlier=False>, <FrozenEventV3 event_id=$redacted-M, type=m.room.topic, state_key=, outlier=False>, <FrozenEventV3 event_id=$redacted-redacted, type=m.room.message, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted, type=m.room.message, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted, type=m.room.message, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted, type=m.room.member, state_key=@redacted:matrix.redacted.redacted, outlier=False>, <FrozenEventV3 event_id=$redacted, type=m.room.avatar, state_key=, outlier=False>, <FrozenEventV3 event_id=$redacted--redacted, type=m.room.member, [email protected]:matrix.org, outlier=False>, <FrozenEventV3 event_id=$redacted, type=m.room.member, state_key=@redacted:matrix.org, outlier=False>, <FrozenEventV3 event_id=$redacted, type=m.room.message, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted-redacted-redacted, type=m.room.message, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted, type=m.room.redaction, state_key=None, outlier=False>, <FrozenEventV3 event_id=$-redacted, type=m.room.message, state_key=None, outlier=False>, <FrozenEventV3 event_id=$d-redacted, type=m.reaction, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted-redacted-redacted, type=m.reaction, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted-z0, type=m.room.message, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted-redacted-redacted, type=m.room.message, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted, type=m.room.redaction, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted, type=m.room.redaction, state_key=None, outlier=False>, <FrozenEventV3 event_id=$redacted-redacted, type=m.room.member, state_key=@redacted:matrix.org, outlier=False>], RoomStreamToken(topological=45, stream=1547696, instance_map=frozendict({})))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/synapse/http/server.py", line 262, in _async_render_wrapper
    callback_return = await self._async_render(request)
  File "/usr/local/lib/python3.8/site-packages/synapse/http/server.py", line 451, in _async_render
    callback_return = await raw_callback_return
  File "/usr/local/lib/python3.8/site-packages/synapse/rest/client/room.py", line 628, in on_GET
    content = await self.initial_sync_handler.room_initial_sync(
  File "/usr/local/lib/python3.8/site-packages/synapse/handlers/initial_sync.py", line 308, in room_initial_sync
    result = await self._room_initial_sync_joined(
  File "/usr/local/lib/python3.8/site-packages/synapse/handlers/initial_sync.py", line 457, in _room_initial_sync_joined
    messages = await filter_events_for_client(
  File "/usr/local/lib/python3.8/site-packages/synapse/visibility.py", line 84, in filter_events_for_client
    event_id_to_state = await storage.state.get_state_for_events(
  File "/usr/local/lib/python3.8/site-packages/synapse/storage/state.py", line 656, in get_state_for_events
    group_to_state = await self.stores.state._get_state_for_groups(
  File "/usr/local/lib/python3.8/site-packages/synapse/storage/databases/state/store.py", line 257, in _get_state_for_groups
    (member_state, incomplete_groups_m,) = self._get_state_for_groups_using_cache(
  File "/usr/local/lib/python3.8/site-packages/synapse/storage/databases/state/store.py", line 324, in _get_state_for_groups_using_cache
    state_dict_ids, got_all = self._get_state_for_group_using_cache(
  File "/usr/local/lib/python3.8/site-packages/synapse/storage/databases/state/store.py", line 205, in _get_state_for_group_using_cache
    cache_entry = cache.get(group)
  File "/usr/local/lib/python3.8/site-packages/synapse/util/caches/dictionary_cache.py", line 100, in get
    entry = self.cache.get(key, _Sentinel.sentinel)
  File "/usr/local/lib/python3.8/site-packages/synapse/util/caches/lrucache.py", line 405, in inner
    return f(*args, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/synapse/util/caches/lrucache.py", line 487, in cache_get
    move_node_to_front(node)
  File "/usr/local/lib/python3.8/site-packages/synapse/util/caches/lrucache.py", line 443, in move_node_to_front
    node.move_to_front(real_clock, list_root)
  File "/usr/local/lib/python3.8/site-packages/synapse/util/caches/lrucache.py", line 287, in move_to_front
    self._list_node.move_after(cache_list_root)
  File "/usr/local/lib/python3.8/site-packages/synapse/util/linked_list.py", line 93, in move_after
    assert self.prev_node
AssertionError

[DMRobertson]

We see these assertions fail in Sentry, but all the examples there are in the server-server API. Curiously this seems to only occur on federation_reader-4. Probably a distinct issue?

https://sentry.matrix.org/sentry/synapse-matrixorg/?query=is%3Aunresolved+linked_list

[DMRobertson]

Seen in 1.38.1 too.

[babolivier]

The error points to an ListNode entry in a linked list having no prev_node. The docstrings say that this reference should only be None for nodes that have been taken out of the list, or for the root node (though on the latter the code seems to say we instead set the prev_node of the root is the root node itself). The code seems to agree with that as far as the dropped node scenario is concerned.
However, there's obviously something that went wrong since we're still trying to access that node, which as per above must have been dropped from the list. I'll investigate a bit more to see what could be happening here (e.g. are we forgetting to remove the dropped node from somewhere at a higher level?).

For context, this code seems to have been introduced by #10205 (1.38.0).

[anoadragon453]

@jaywink Has the caches.expiry_time option been enabled recently for this customer? If so, disabling that may help in the meantime.

[jaywink]

@jaywink Has the caches.expiry_time option been enabled recently for this customer? If so, disabling that may help in the meantime.

Yes we enabled it for all hosts.

I'll disable it for this customer as a quick patch, thanks!

[squahtx]

There's a bug in _Node.drop_from_cache when a size_callback is in use and the total size of the LruCache, as determined by the size_callback, comes out to 0:

synapse/synapse/util/caches/lrucache.py

Lines 273 to 276 in a4521ce

	if not cache or not cache.pop(self.key, None):
	# `cache.pop` should call `drop_from_lists()`, unless this Node had
	# already been removed from the cache.
	self.drop_from_lists()

LruCache.__len__ is defined as the sum of the sizes of all its entries, so in this rare circumstance, the LruCache is falsey, and the _Node is unlinked without being popped from the cache.

The cache in question is a state group cache:

synapse/synapse/storage/databases/state/store.py

Lines 97 to 101 in a4521ce

	self._state_group_cache: DictionaryCache[int, StateKey, str] = DictionaryCache(
	"*stateGroupCache*",
	# TODO: this hasn't been tuned yet
	50000,
	)

and it has a size_callback of len, which returns 0 for empty dictionaries:

synapse/synapse/util/caches/dictionary_cache.py

Lines 69 to 71 in a4521ce

	self.cache: LruCache[KT, DictionaryEntry] = LruCache(
	max_size=max_entries, cache_name=name, size_callback=len
	)

All the errors in sentry are for the None state group, which wouldn't exist in the database, and so would have empty, 0-sized cache values.