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Document how monthly active users is calculated #13599

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Half-Shot opened this issue Aug 23, 2022 · 1 comment · Fixed by #13617
Closed

Document how monthly active users is calculated #13599

Half-Shot opened this issue Aug 23, 2022 · 1 comment · Fixed by #13617
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A-Docs things relating to the documentation O-Uncommon Most users are unlikely to come across this or unexpected workflow T-Enhancement New features, changes in functionality, improvements in performance, or user-facing enhancements. Z-Dev-Wishlist Makes developers' lives better, but doesn't have direct user impact

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@Half-Shot
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We document the individual configuration parameters in https://matrix-org.github.io/synapse/latest/usage/configuration/config_documentation.html?highlight=monthly#limit_usage_by_mau, but it would be good to have a separate document stating how the system works at a high level.

In particular, I'd like to see:

  • How activity is calculated.
  • How the "trial period" works.
  • How users (including deactivated) users may fall out of that activity period.
  • When the user limit is reached, what services/endpoints are blocked by the homeserver.

It would be good to have this from the point of view of having something to point at when someone asks how it works.
@Half-Shot Half-Shot added the A-Docs things relating to the documentation label Aug 23, 2022
@DMRobertson DMRobertson added T-Enhancement New features, changes in functionality, improvements in performance, or user-facing enhancements. P4 (OBSOLETE: use S- labels.) Okay backlog: will not schedule, will accept patches labels Aug 23, 2022
@richvdh
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richvdh commented Aug 23, 2022

+1. MAU has always been something of a mystery to me.

@erikjohnston erikjohnston added O-Uncommon Most users are unlikely to come across this or unexpected workflow Z-Dev-Wishlist Makes developers' lives better, but doesn't have direct user impact and removed P4 (OBSOLETE: use S- labels.) Okay backlog: will not schedule, will accept patches labels Aug 24, 2022
@Half-Shot Half-Shot mentioned this issue Aug 24, 2022
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A-Docs things relating to the documentation O-Uncommon Most users are unlikely to come across this or unexpected workflow T-Enhancement New features, changes in functionality, improvements in performance, or user-facing enhancements. Z-Dev-Wishlist Makes developers' lives better, but doesn't have direct user impact
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Add monthly active users documentation matrix-org/synapse
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@richvdh @Half-Shot @erikjohnston @DMRobertson