How to link back to account/username

[jpark582]

Select Topic Area

Question

Body

Hi

I accidentally unlinked my profile when recovering/resetting my password.
I forgot my password and it asked me to use 2FA which I had never set. So, I was followed instructions, unlinked account and tried to relink my profile. However, it just redirects me to setting up a new profile.

Is there a way to restore my previous account by any chance?

[davevad93]

Hi @jpark582 ,

As this is an account related issue, it's recommended to contact support by opening a ticket here, select "Sign in, verification, or other account questions" and explain your issue.

[mohamad-abdelkhalek]

You should contact the support here (Open a ticket).

[viniciusvts]

To resolve the issue of unlinking your profile when recovering/resetting your password, it's best to contact GitHub Support directly.

You can open a ticket in https://support.github.com/request and select "2FA problems" or "Sign in, verification, or other account questions" to explain your situation.

They should be able to assist you in restoring your previous account.

[fallon623]

If you’ve unlinked your GitHub profile and can’t relink it, here’s what you should do:
Check Account Status: Search for your old profile here on GitHub to ensure it’s still active.
Contact GitHub Support: Submit a request here explaining your issue, including details about "unlinking," "relinking," and "profile recovery."
Verify Ownership: Provide proof, such as your email, SSH keys, or other linked details, to confirm account ownership.
Avoid Setting Up a New Profile: Stop at the relinking step and wait for GitHub’s assistance.

[Rochdi7]

hello sir Contacting https://support.github.com is the best and easiest way to resolve this. Provide your old username and email for a quicker resolution letme know if you solved this issue