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Account recovery request #4768

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3 tasks done
timmc-edx opened this issue Sep 16, 2024 · 3 comments
Closed
3 tasks done

Account recovery request #4768

timmc-edx opened this issue Sep 16, 2024 · 3 comments
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account-recovery Users needing assistance with account recovery

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@timmc-edx
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PyPI Username

edX

Reason for request

We've lost track of our Test PyPI account's email and password -- we still have a valid upload token, but recently discovered that we don't even know what email addresses the edX user account is registered under, let alone the password. (Our regular PyPI account is fine, it's just the https://test.pypi.org account we're trying to get back into.)

I think if we could just find out what email address the account is registered under we could do the rest. Could you send that info to [email protected]? Thank you, and apologies for the trouble!

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@timmc-edx timmc-edx added the account-recovery Users needing assistance with account recovery label Sep 16, 2024
@ewdurbin
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If you'd like we can set the primary email address for the test.pypi.org edx user to the address used for the pypi.org edx user, then you'll just need to proceed with a password reset and email verification.

@ewdurbin ewdurbin self-assigned this Sep 17, 2024
@timmc-edx
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That should work as well, thank you!

@ewdurbin
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Address has been updated.

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account-recovery Users needing assistance with account recovery
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