This section of the Cookbook defines our process for creating the roadmap for Airline.
Help our customers design, build and manage customer service automation at scale.
This goal should be referred to throughout the roadmap process to make sure we prioritise and build the right features.
Goals are set on a quarterly basis by the Airline Product Manager based on the overall Airline Goal and discussion with the team.
Anyone in the company can suggest epics they think should be added to the Airline Roadmap on this Trello board.
Once a month a group of people from across the business will review these epics and decide which should be added to the roadmap (and therefore the In Planning list) and what their priority is. Based on this, in depth planning sessions will be organised for each new epic added to the In Planning list. After each of these the roadmap will be updated by the Airline Product Manager.
We will give regular updates on the roadmap during monthly meetings and if you want to know what's going on day to day, you can refer to the Airline Trello Board.
| Role | Team Member | Responsibilities |
|---|---|---|
| Product Manager | Annise Makki | Ensuring that Product Roadmap is defined based on key objectives and stakeholders input. |
| Tech Lead | Ilya Lozer | Technical delivery of the project Ensure excellence in code quality Make sure DVELP technical standards are met |
| Scrum Master | Rotates regularly | Ensure scrum ceremonies occur and board hygiene is up to date. |