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bug-classifications.md

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Bug Classifications

Bugs happen, make sure you've setup the right diagnostic tools to catch them. Instructions for that can be found in the Diagnostics section.

Once a bug has been reported it should be classified using the following definitions so we can decide how to prioritse them.

Bug Classification Definition
P1 The defect affects critical functionality or critical data. It does not have a workaround. E.g. Payment cannot complete, item cannot be purchased, account cannot be created, complete failure of a feature.
P2 The defect affects major functionality or major data. It has a workaround but is not obvious and is difficult. E.g. A feature is not functional from one page but the task is doable if 10 complicated indirect steps are followed in a separate flow.
P3 The defect affects minor functionality or non-critical data. It has an easy workaround. E.g. A minor feature that is not functional in one page but the same task is easily doable from another page.