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Unable to transfer Signal account from my iPad to my new iPhone #5034

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anjan1212 opened this issue Jun 14, 2021 · 8 comments
Closed

Unable to transfer Signal account from my iPad to my new iPhone #5034

anjan1212 opened this issue Jun 14, 2021 · 8 comments
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@anjan1212
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Hi,

I had an iphone 11 pro max & an ipad pro 11in, both updated to the newest version of iOS.

I got a new iphone 12, and factory reset my iphone 11. However, I still have my full signal account running on my iPad pro 11in.

I'm trying to transfer my chat history from my signal account on my ipad pro to my new iphone 12.

However, when I try to make the transfer, I get an error message,

CleanShot 2021-06-14 at 01 53 49@2x

"To transfer your account, you must scan with your iPhone"

What do I do?

@Dr-Big-Man
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Just guessing here - could it be possible that you will need to enable camera access for Signal app in the configuration of the new iPhone? However, in that case I would expect corresponding explanation in the text of the error message. Anyway - maybe this helps...

@ncurrault
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It looks like this is a duplicate of #4558

@stale
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stale bot commented Mar 23, 2022

Is this still relevant? If so, what is blocking it? Is there anything you can do to help move it forward?

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.

@stale stale bot added the wontfix label Mar 23, 2022
@NiklasBr
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Signal needs to respond, it is still relevant.

@stale stale bot removed the wontfix label Mar 23, 2022
@stale
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stale bot commented May 22, 2022

Is this still relevant? If so, what is blocking it? Is there anything you can do to help move it forward?

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.

@stale stale bot added the wontfix label May 22, 2022
@stale stale bot closed this as completed May 29, 2022
@NiklasBr
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@Stale this is still relevant

@neuronalX
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Yes it is still relevant. Please reopen the issue.

@NiklasBr
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@Stale is causing way too much spam & confusion and even the original maintainers recommends against using it: probot/probot.github.io#376

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5 participants