Need help with snipeit upgrade , permissions failed.

[J1MP123]

Hello,

In past few weeks i'm playing with my snipeit installation. Problem i'm facing now is that the upgrade config says i'm lacking permissions for the folder but I don't believe I even have this sort of folder. any advice?

`--------------------------------------------------------
WELCOME TO THE SNIPE-IT UPGRADER!

This script will attempt to:

• validate some very basic .env file settings
• check your PHP version and extension requirements
• check directory permissions
• do a git pull to bring you to the latest version
• run composer install to get your vendors up to date
• run migrations to get your schema up to date
• clear out old cache settings

---

STEP 1: Checking .env file:

• Your .env is located at /var/www/snipe-it/.env

---

√ Your APP_KEY is not blank.
√ Your APP_URL is not null or blank. It is set to http://172.16.0.110
√ Your APP_URL is set to http://172.16.0.110 and starts with the protocol (https:// or http://)
√ Your APP_URL (http://172.16.0.110) does not have a trailing slash.

---

STEP 2: Checking PHP requirements: (Required PHP >=7.4.0 - <8.2.0)

√ Current PHP version: (8.1.27) is at least 7.4.0 and less than 8.2.0! Continuing...
FYI: The php.ini used by this PHP is: /etc/php/8.1/cli/php.ini

Checking Required PHP extensions...

√ bcmath is installed!
√ curl is installed!
√ fileinfo is installed!
√ gd is installed!
√ json is installed!
√ ldap is installed!
√ mbstring is installed!
√ mysqli is installed!
√ openssl is installed!
√ PDO is installed!
√ sodium is installed!
√ tokenizer is installed!
√ xml is installed!
√ zip is installed!

---

STEP 3: Checking directory permissions:

√ /var/www/snipe-it/bootstrap/cache is writable
√ /var/www/snipe-it/storage is writable
√ /var/www/snipe-it/storage/logs is writable
√ /var/www/snipe-it/storage/logs/laravel.log is writable
√ /var/www/snipe-it/storage/framework is writable
√ /var/www/snipe-it/storage/framework/cache is writable
√ /var/www/snipe-it/storage/framework/sessions is writable
√ /var/www/snipe-it/storage/framework/views is writable
√ /var/www/snipe-it/storage/app is writable
√ /var/www/snipe-it/storage/app/backups is writable
√ /var/www/snipe-it/storage/private_uploads is writable
√ /var/www/snipe-it/public/uploads is writable

---

The following directories/files do not seem writable:

✘ PERMISSIONS ERROR: /var/www/snipe-it/storage/app/backup-temp is NOT writable
--------------------- !! ERROR !! ----------------------
Please check the permissions on the directories above and re-run this script.
------------------------- :( ---------------------------
`

What am i missing, i tried multiple ways to chow...

95 php upgrade.php 96 sudo chown -R my-user:www-data /var/www/snipe-it 97 sudo chown -R sadmin:www-data /var/www/snipe-it 98 sudo usermod -a -G www-data sadmin 99 sudo find /var/www/snipe-it -type f -exec chmod 664 {} \; 100 sudo chmod -R 775 /var/www/snipe-it/storage 101 sudo chmod -R 775 /var/www/snipe-it/public/uploads 102 sudo chmod -R 775 /var/www/snipe-it/bootstrap/cache 103 php upgrade.php 104 sudo chmod -R 775 /var/www/snipe-it/public/uploads/backup-temp 105 php upgrade.php 106 sudo chmod -R 777 /var/www/snipe-it/public/uploads/backup-temp 107 chown -R www-data:www-data /var/www/snipeit 108 cd 109 chown -R www-data:www-data /var/www/snipeit 110 chmod -R 777 backup-temp 111 cd /var/www/snipeit/storage/app/backup-temp 112 cd /var/www/snipeit/storage/app/backups 113 php upgrade.php 114 cd var/www/snipeit 115 cd var/www/snipe-it 116 cd /var/www/snipe-it 117 php upgrade.php 118 sudo chmod -R 775 /var/www/snipe-it/storage/app 119 php upgrade.php 120 cd 121 sudo passwd root 122 reboot 123 sudo reboot 124 cd /var/www/snipe-it 125 php upgrade.php 126 cd 127 sudo -u www-data php upgrade.php 128 cd /var/www/snipe-it 129 sudo -u www-data php upgrade.php 131 php upgrade.php sadmin@snipeit:/va

I would really appreciate any help.

[mauro-miatello]

what's the output of
ls -l /var/www/snipe-it/storage/app/backup-temp
?

[J1MP123]

what's the output of ls -l /var/www/snipe-it/storage/app/backup-temp ?

sadmin@snipeit:~ $ ls -l /var/www/snipe-it/storage/app/backup-temp
ls: cannot access '/var/www/snipe-it/storage/app/backup-temp': No such file or directory
sadmin@snipeit:~ $

[J1MP123]

Any idea? 🤔😔

[mauro-miatello]

have you tried to create it? if yes, same error?