Error: Backup failed because The dump process failed with exitcode 1 : General error :

[antoinejutras]

Debug mode

• I have enabled debug mode
• I have read checked the Common Issues page

Describe the bug

Its a new install everythings work exept the backup

Reproduction steps

...

Expected behavior

When i click genarate backup I get this error.

Screenshots

My .env file

APP_ENV=production
APP_DEBUG=true
APP_KEY=[mykey]
APP_URL=http://10.106.2.10
APP_TIMEZONE='America/Toronto'
APP_LOCALE='en-US'
MAX_RESULTS=500

--------------------------------------------

REQUIRED: UPLOADED FILE STORAGE SETTINGS

--------------------------------------------

PRIVATE_FILESYSTEM_DISK=local
PUBLIC_FILESYSTEM_DISK=local_public

#PRIVATE_FILESYSTEM_DISK=s3_private
#PUBLIC_FILESYSTEM_DISK=s3_public

--------------------------------------------

REQUIRED: DATABASE SETTINGS

--------------------------------------------

DB_CONNECTION=mysql
DB_HOST=127.0.0.1
DB_PORT=3306
DB_DATABASE=snipeit
DB_USERNAME=snipeit
DB_PASSWORD=[mypassowrd]
DB_PREFIX=null
DB_DUMP_PATH='C:\Program Files\MariaDB 11.3\bin'
DB_CHARSET=utf8mb4
DB_COLLATION=utf8mb4_unicode_ci

Snipe-IT Version

Version v6.3.4 - build 13139 (master)

Operating System

Windows server 2022

Web Server

IIS

PHP Version

php-8.0.30-nts-Win32-vs16-x64

Operating System

Windows

Browser

Firefox

Version

124.0.2 (64 bits)

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

Error: Backup failed because The dump process failed with exitcode 1 : General error : . #0 C:\inetpub\wwwroot\snipe-it\vendor\spatie\db-dumper\src\DbDumper.php(263): Spatie\DbDumper\Exceptions\DumpFailed::processDidNotEndSuccessfully() #1 C:\inetpub\wwwroot\snipe-it\vendor\spatie\db-dumper\src\Databases\MySql.php(203): Spatie\DbDumper\DbDumper->checkIfDumpWasSuccessFul() #2 C:\inetpub\wwwroot\snipe-it\vendor\spatie\laravel-backup\src\Tasks\Backup\BackupJob.php(260): Spatie\DbDumper\Databases\MySql->dumpToFile() #3 [internal function]: Spatie\Backup\Tasks\Backup\BackupJob->Spatie\Backup\Tasks\Backup\{closure}() #4 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Collections\Collection.php(695): array_map() #5 C:\inetpub\wwwroot\snipe-it\vendor\spatie\laravel-backup\src\Tasks\Backup\BackupJob.php(263): Illuminate\Support\Collection->map() #6 C:\inetpub\wwwroot\snipe-it\vendor\spatie\laravel-backup\src\Tasks\Backup\BackupJob.php(171): Spatie\Backup\Tasks\Backup\BackupJob->dumpDatabases() #7 C:\inetpub\wwwroot\snipe-it\vendor\spatie\laravel-backup\src\Tasks\Backup\BackupJob.php(147): Spatie\Backup\Tasks\Backup\BackupJob->createBackupManifest() #8 C:\inetpub\wwwroot\snipe-it\vendor\spatie\laravel-backup\src\Commands\BackupCommand.php(56): Spatie\Backup\Tasks\Backup\BackupJob->run() #9 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Container\BoundMethod.php(36): Spatie\Backup\Commands\BackupCommand->handle() #10 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Container\Util.php(40): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}() #11 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Container\BoundMethod.php(93): Illuminate\Container\Util::unwrapIfClosure() #12 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Container\BoundMethod.php(37): Illuminate\Container\BoundMethod::callBoundMethod() #13 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Container\Container.php(653): Illuminate\Container\BoundMethod::call() #14 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Console\Command.php(136): Illuminate\Container\Container->call() #15 C:\inetpub\wwwroot\snipe-it\vendor\symfony\console\Command\Command.php(298): Illuminate\Console\Command->execute() #16 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Console\Command.php(121): Symfony\Component\Console\Command\Command->run() #17 C:\inetpub\wwwroot\snipe-it\vendor\spatie\laravel-backup\src\Commands\BaseCommand.php(16): Illuminate\Console\Command->run() #18 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Console\Concerns\CallsCommands.php(68): Spatie\Backup\Commands\BaseCommand->run() #19 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Console\Concerns\CallsCommands.php(28): Illuminate\Console\Command->runCommand() #20 C:\inetpub\wwwroot\snipe-it\app\Console\Commands\SystemBackup.php(48): Illuminate\Console\Command->call() #21 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Container\BoundMethod.php(36): App\Console\Commands\SystemBackup->handle() #22 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Container\Util.php(40): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}() #23 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Container\BoundMethod.php(93): Illuminate\Container\Util::unwrapIfClosure() #24 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Container\BoundMethod.php(37): Illuminate\Container\BoundMethod::callBoundMethod() #25 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Container\Container.php(653): Illuminate\Container\BoundMethod::call() #26 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Console\Command.php(136): Illuminate\Container\Container->call() #27 C:\inetpub\wwwroot\snipe-it\vendor\symfony\console\Command\Command.php(298): Illuminate\Console\Command->execute() #28 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Console\Command.php(121): Symfony\Component\Console\Command\Command->run() #29 C:\inetpub\wwwroot\snipe-it\vendor\symfony\console\Application.php(1040): Illuminate\Console\Command->run() #30 C:\inetpub\wwwroot\snipe-it\vendor\symfony\console\Application.php(301): Symfony\Component\Console\Application->doRunCommand() #31 C:\inetpub\wwwroot\snipe-it\vendor\symfony\console\Application.php(171): Symfony\Component\Console\Application->doRun() #32 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Console\Application.php(94): Symfony\Component\Console\Application->run() #33 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Console\Application.php(186): Illuminate\Console\Application->run() #34 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Foundation\Console\Kernel.php(263): Illuminate\Console\Application->call() #35 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Support\Facades\Facade.php(261): Illuminate\Foundation\Console\Kernel->call() #36 C:\inetpub\wwwroot\snipe-it\app\Http\Controllers\SettingsController.php(1144): Illuminate\Support\Facades\Facade::__callStatic() #37 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Routing\Controller.php(54): App\Http\Controllers\SettingsController->postBackups() #38 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Routing\ControllerDispatcher.php(45): Illuminate\Routing\Controller->callAction() #39 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Routing\Route.php(262): Illuminate\Routing\ControllerDispatcher->dispatch() #40 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Routing\Route.php(205): Illuminate\Routing\Route->runController() #41 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Routing\Router.php(721): Illuminate\Routing\Route->run() #42 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(128): Illuminate\Routing\Router->Illuminate\Routing\{closure}() #43 C:\inetpub\wwwroot\snipe-it\app\Http\Middleware\CheckPermissions.php(24): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #44 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): App\Http\Middleware\CheckPermissions->handle() #45 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Session\Middleware\AuthenticateSession.php(58): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #46 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Illuminate\Session\Middleware\AuthenticateSession->handle() #47 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Auth\Middleware\Authenticate.php(44): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #48 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Illuminate\Auth\Middleware\Authenticate->handle() #49 C:\inetpub\wwwroot\snipe-it\app\Http\Middleware\AssetCountForSidebar.php(62): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #50 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): App\Http\Middleware\AssetCountForSidebar->handle() #51 C:\inetpub\wwwroot\snipe-it\vendor\laravel\passport\src\Http\Middleware\CreateFreshApiToken.php(50): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #52 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Laravel\Passport\Http\Middleware\CreateFreshApiToken->handle() #53 C:\inetpub\wwwroot\snipe-it\app\Http\Middleware\CheckForTwoFactor.php(59): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #54 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): App\Http\Middleware\CheckForTwoFactor->handle() #55 C:\inetpub\wwwroot\snipe-it\app\Http\Middleware\CheckUserIsActivated.php(47): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #56 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): App\Http\Middleware\CheckUserIsActivated->handle() #57 C:\inetpub\wwwroot\snipe-it\app\Http\Middleware\CheckLocale.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #58 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): App\Http\Middleware\CheckLocale->handle() #59 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Foundation\Http\Middleware\VerifyCsrfToken.php(78): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #60 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle() #61 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse.php(37): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #62 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle() #63 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Cookie\Middleware\EncryptCookies.php(67): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #64 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Illuminate\Cookie\Middleware\EncryptCookies->handle() #65 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #66 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Routing\Router.php(723): Illuminate\Pipeline\Pipeline->then() #67 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Routing\Router.php(698): Illuminate\Routing\Router->runRouteWithinStack() #68 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Routing\Router.php(662): Illuminate\Routing\Router->runRoute() #69 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Routing\Router.php(651): Illuminate\Routing\Router->dispatchToRoute() #70 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Foundation\Http\Kernel.php(167): Illuminate\Routing\Router->dispatch() #71 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(128): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}() #72 C:\inetpub\wwwroot\snipe-it\vendor\livewire\livewire\src\DisableBrowserCache.php(19): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #73 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Livewire\DisableBrowserCache->handle() #74 C:\inetpub\wwwroot\snipe-it\vendor\barryvdh\laravel-debugbar\src\Middleware\InjectDebugbar.php(59): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #75 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Barryvdh\Debugbar\Middleware\InjectDebugbar->handle() #76 C:\inetpub\wwwroot\snipe-it\vendor\fruitcake\laravel-cors\src\HandleCors.php(38): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #77 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Fruitcake\Cors\HandleCors->handle() #78 C:\inetpub\wwwroot\snipe-it\app\Http\Middleware\PreventBackHistory.php(23): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #79 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): App\Http\Middleware\PreventBackHistory->handle() #80 C:\inetpub\wwwroot\snipe-it\app\Http\Middleware\SecurityHeaders.php(26): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #81 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): App\Http\Middleware\SecurityHeaders->handle() #82 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Foundation\Http\Middleware\TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #83 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull.php(31): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle() #84 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle() #85 C:\inetpub\wwwroot\snipe-it\app\Http\Middleware\CheckForDebug.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #86 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): App\Http\Middleware\CheckForDebug->handle() #87 C:\inetpub\wwwroot\snipe-it\app\Http\Middleware\CheckForSetup.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #88 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): App\Http\Middleware\CheckForSetup->handle() #89 C:\inetpub\wwwroot\snipe-it\vendor\fideloper\proxy\src\TrustProxies.php(57): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #90 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Fideloper\Proxy\TrustProxies->handle() #91 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\View\Middleware\ShareErrorsFromSession.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #92 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Illuminate\View\Middleware\ShareErrorsFromSession->handle() #93 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Session\Middleware\StartSession.php(121): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #94 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Session\Middleware\StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest() #95 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Illuminate\Session\Middleware\StartSession->handle() #96 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance.php(86): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #97 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle() #98 C:\inetpub\wwwroot\snipe-it\app\Http\Middleware\NoSessionStore.php(28): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #99 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(167): App\Http\Middleware\NoSessionStore->handle() #100 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Pipeline\Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}() #101 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Foundation\Http\Kernel.php(142): Illuminate\Pipeline\Pipeline->then() #102 C:\inetpub\wwwroot\snipe-it\vendor\laravel\framework\src\Illuminate\Foundation\Http\Kernel.php(111): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter() #103 C:\inetpub\wwwroot\snipe-it\public\index.php(52): Illuminate\Foundation\Http\Kernel->handle() #104 {main} Backup failed because: The dump process failed with exitcode 1 : General error : .

Additional context

the only wired bug that i get when installing is my APP_URL

when I put APP_URL=10.106.2.10. It redirect me to http://10.106.2.10/10.106.2.10/setup.

So i put APP_URL http://10.106.2.10 and now its working

Sorry for my bad engilish

[welcome]

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

[Kanishka-Deshan]

Hi @antoinejutras ,

Please grant modify access to IIS_IUSR group. On Snipe-it/Storage folder and Windows/Temp folder.

[antoinejutras]

It work now thank you