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New to Snipe-IT - Installation Issues on IIS #625

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tzielinskiaptn opened this issue Mar 9, 2015 · 6 comments
Closed

New to Snipe-IT - Installation Issues on IIS #625

tzielinskiaptn opened this issue Mar 9, 2015 · 6 comments

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@tzielinskiaptn
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I am setting up Snipe-IT 1.2.6.

This is a Windows 2012 R2 Server, running IIS 8.5.

I have followed the instructions in the installing under IIS guide.

I'm seeing a call to undefined method error when I try acessing the site.

The entry in the error log is:

[2015-03-09 19:23:52] production.ERROR: exception 'Symfony\Component\Debug\Exception\FatalErrorException' with message 'Call to undefined method Illuminate\Cookie\CookieJar::get()' in C:\inetpub\wwwroot\SnipeIT\vendor\cartalyst\sentry\src\Cartalyst\Sentry\Cookies\IlluminateCookie.php:105
Stack trace:
#0 [internal function]: Illuminate\Exception\Handler->handleShutdown()
#1 {main} [] []

[2015-03-09 19:25:57] production.ERROR: exception 'Symfony\Component\Debug\Exception\FatalErrorException' with message 'Call to undefined method Illuminate\Cookie\CookieJar::get()' in C:\inetpub\wwwroot\SnipeIT\vendor\cartalyst\sentry\src\Cartalyst\Sentry\Cookies\IlluminateCookie.php:105
Stack trace:
#0 [internal function]: Illuminate\Exception\Handler->handleShutdown()
#1 {main} [] []

Any help or guidance would be much appreciated.

@madd15
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Contributor

madd15 commented Mar 9, 2015

Hi,
Could you try running the commands composer update and composer dump-autoload?

@tzielinskiaptn
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Hi,

I've run those two commands, both seem to complete.

@snipe
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snipe commented Mar 9, 2015

And...? Has your error message gone away? Has it changed at all?

Help us to help you :)

helpme-helpyou

@tzielinskiaptn
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Author

Sorry, my bad on that one.

I ran the two commands, both appear to complete.

I encounter the same error accessing the site.

@snipe
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Owner

snipe commented Mar 9, 2015

So, I'm seeing reports of this error in connection to Sentry, and they recommend upgrading to Sentry 2.1.0. I don't know why you would be having this problem while others aren't but you can try this:

In composer.json, change:

"cartalyst/sentry": "2.0.*",

to

"cartalyst/sentry": "2.1.*",

And re-run composer install

If this works for you, I'll update the composer file in the repo.

@snipe snipe closed this as completed in ad25c04 Mar 9, 2015
@tzielinskiaptn
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This did resolve the original error, thank you.

I will submit a new post for the next issue I've encountered.

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