LDAP User Sync not working

[theoc13]

Please confirm you have done the following before posting your bug report:

• [x ] I have enabled debug mode
• [ x] I have read checked the Common Issues page

Describe the bug
When trying to import users using LDAP Sync, I receive an error message
(1/1) ErrorExceptionldap_search(): Search: Invalid DN syntax. This happened after upgrading to latest version of snipe-it.

To Reproduce
Steps to reproduce the behavior:

1. Go to 'People'
2. Click on 'LDAP Sync Button'
3. Click on 'Synchronise'
4. See error

Expected behavior
I expected to see users imported from LDAP

Screenshots
If applicable, add screenshots to help explain your problem.

Server (please complete the following information):

• Snipe-IT Version - Version v4.6.6
• OS: [e.g. Ubuntu, CentOS] CENTOS 6.9
• Web Server: [e.g. Apache, IIS] APACHE
• PHP Version - PHP Version 7.2.11

Desktop (please complete the following information):

• OS: [e.g. iOS] WIndows 10
• Browser [e.g. chrome, safari] Chrome
• Version [e.g. 22]

Smartphone (please complete the following information):

• Device: [e.g. iPhone6]
• OS: [e.g. iOS8.1]
• Browser [e.g. stock browser, safari]
• Version [e.g. 22]

Error Messages

• WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error
• If a stacktrace is provided in the error, include that too.
• Any errors that appear in your browser's error console.
• Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo.
• Include any additional information you can find in storage/logs and your webserver's logs.

Additional context

• Is this a fresh install or an upgrade? Upgrade
• What OS and web server you're running Snipe-IT on
• What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)
• Include what you've done so far in the installation, and if you got any error messages along the way.
• Indicate whether or not you've manually edited any data directly in the database

(1/1) ErrorExceptionldap_search(): Search: Invalid DN syntax

in Ldap.php line 262
at HandleExceptions->handleError(2, 'ldap_search(): Search: Invalid DN syntax', '/var/www/html/asset/app/Models/Ldap.php', 262, array('base_dn' => 'jenisonave', 'ldapconn' => resource, 'ldap_bind' => null, 'filter' => '&(sAMAccountType=805306368)(!(userAccountControl:1.2.840.113556.1.4.803:=2))', 'page_size' => 500, 'cookie' => '', 'result_set' => array(), 'global_count' => 0, 'ldap_paging' => true))
at ldap_search(resource, 'jenisonave', '(&(sAMAccountType=805306368)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))')in Ldap.php line 262
at Ldap::findLdapUsers('jenisonave')in LdapSync.php line 128
at LdapSync->handle()
at call_user_func_array(array(object(LdapSync), 'handle'), array())in BoundMethod.php line 29
at BoundMethod::Illuminate\Container{closure}()in BoundMethod.php line 87
at BoundMethod::callBoundMethod(object(Application), array(object(LdapSync), 'handle'), object(Closure))in BoundMethod.php line 31
at BoundMethod::call(object(Application), array(object(LdapSync), 'handle'), array(), null)in Container.php line 539
at Container->call(array(object(LdapSync), 'handle'))in Command.php line 182
at Command->execute(object(ArrayInput), object(OutputStyle))in Command.php line 251
at Command->run(object(ArrayInput), object(OutputStyle))in Command.php line 167
at Command->run(object(ArrayInput), object(BufferedOutput))in Application.php line 946
at Application->doRunCommand(object(LdapSync), object(ArrayInput), object(BufferedOutput))in Application.php line 248
at Application->doRun(object(ArrayInput), object(BufferedOutput))in Application.php line 148
at Application->run(object(ArrayInput), object(BufferedOutput))in Application.php line 141
at Application->call('snipeit:ldap-sync', object(Collection), null)in Kernel.php line 220
at Kernel->call('snipeit:ldap-sync', array('--location_id' => '', '--json_summary' => true))in Facade.php line 221
at Facade::__callStatic('call', array('snipeit:ldap-sync', array('--location_id' => '', '--json_summary' => true)))in UsersController.php line 876
at UsersController->postLDAP(object(Request))
at call_user_func_array(array(object(UsersController), 'postLDAP'), array(object(Request)))in Controller.php line 55
at Controller->callAction('postLDAP', array(object(Request)))in ControllerDispatcher.php line 44
at ControllerDispatcher->dispatch(object(Route), object(UsersController), 'postLDAP')in Route.php line 203
at Route->runController()in Route.php line 160
at Route->run()in Router.php line 572
at Router->Illuminate\Routing{closure}(object(Request))in Pipeline.php line 30
at Pipeline->Illuminate\Routing{closure}(object(Request))in Authenticate.php line 43
at Authenticate->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in CreateFreshApiToken.php line 49
at CreateFreshApiToken->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in CheckForTwoFactor.php line 49
at CheckForTwoFactor->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in CheckLocale.php line 42
at CheckLocale->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in VerifyCsrfToken.php line 65
at VerifyCsrfToken->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in AddQueuedCookiesToResponse.php line 37
at AddQueuedCookiesToResponse->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in EncryptCookies.php line 59
at EncryptCookies->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in Pipeline.php line 102
at Pipeline->then(object(Closure))in Router.php line 574
at Router->runRouteWithinStack(object(Route), object(Request))in Router.php line 533
at Router->dispatchToRoute(object(Request))in Router.php line 511
at Router->dispatch(object(Request))in Kernel.php line 176
at Kernel->Illuminate\Foundation\Http{closure}(object(Request))in Pipeline.php line 30
at Pipeline->Illuminate\Routing{closure}(object(Request))in Debugbar.php line 51
at Debugbar->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in CheckForDebug.php line 25
at CheckForDebug->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in CheckForSetup.php line 27
at CheckForSetup->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in TrustProxies.php line 56
at TrustProxies->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in NosniffGuard.php line 17
at NosniffGuard->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in ContentSecurityPolicyHeader.php line 18
at ContentSecurityPolicyHeader->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in ReferrerPolicyHeader.php line 17
at ReferrerPolicyHeader->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in XssProtectHeader.php line 18
at XssProtectHeader->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in FrameGuard.php line 17
at FrameGuard->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in ShareErrorsFromSession.php line 49
at ShareErrorsFromSession->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in StartSession.php line 64
at StartSession->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in CheckForMaintenanceMode.php line 46
at CheckForMaintenanceMode->handle(object(Request), object(Closure))in Pipeline.php line 148
at Pipeline->Illuminate\Pipeline{closure}(object(Request))in Pipeline.php line 53
at Pipeline->Illuminate\Routing{closure}(object(Request))in Pipeline.php line 102
at Pipeline->then(object(Closure))in Kernel.php line 151
at Kernel->sendRequestThroughRouter(object(Request))in Kernel.php line 116
at Kernel->handle(object(Request))in index.php line 58

Add any other context about the problem here.

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[theoc13]

Hi Could anyone assist with this please?

[stale]

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

[theoc13]

Yes it is still relevant, but I haven't heard anything back yet

[stale]

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

[stale]

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

[theoc13]

No still have the same issue

[stale]

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

[stale]

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

[stale]

This issue has been automatically closed because it has not had recent activity. If you believe this is still an issue, please confirm that this issue is still happening in the most recent version of Snipe-IT and reply to this thread to re-open it.