Introduction

Welcome to the Webex Connect with Instant Connect for Video Customer Interactions hands-on lab!

Objectives

In this lab we will cover:

An overview of Webex Instant Connect and its capabilities
How to create Instant Connect (IC) meeting links using IC API
Designing, configuring and testing a Webex Connect flow, ready to be used for a real business use case

The objective is to create a Webex Connect flow for a healthcare use case.

Prerequisites

Webex ORG with Webex Meetings and Webex Instant Connect enabled. You can get a developer sandbox for free at: https://developer.webex.com/docs/developer-sandbox-guide
Webex Connect tenant: You can get a developer sandbox for free at: https://developer.webex.com/docs/webex-connect
MockAPI account, sign in here: https://mockapi.io/signup
Basic understanding of JSON
An HTML5 capable web browser, e.g. Firefox/Chrome/Safari/Edge
Postman app installed, you can download it here.

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