Click on MAKE LIVE, and select your WhatsApp application (typically 'SandboxTest')
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Go to your Webex Connect Sandbox Home page.
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Click on the WhatsApp Message tab and select the Receive WhatsApp Message option.
Number to message is your Connect sandbox WhatsApp number. Write it down, or create a new contact in your mobile phone with this number.
Send a WhatsApp message with the text instantconnect to your Tenant WhatsApp number. This is the experience that you should get:
As you through the WhatsApp conversation, you should see:
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The customer name read from mockAPI used in the Surgery reminder WhatsApp message to the customer, and in the Webex message to the expert
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The date properly set to two days in the future
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CRM (mockAPI) updated with
videoCallScheduled= true and the name of the specialist chosen in the WhatsApp list -
The guest Instant Connect meeting link is sent to the customer on WhatsApp
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The host Instant Connect meeting link is sent to the expert on Webex
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Join the meeting as the customer on your mobile device, and as the expert on your desktop device.
Try some of the Webex Instant Connect features, such as:
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Video call control (mute/unmute, turn your video on/off, ..).
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Meeting end: guest can leave the meeting at any time, host can leave without ending, or end meeting for all
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Change the video Layout
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Share your screen
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Blur your background
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Remove background Noise
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See the list of participants, and invite new guests
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Chat
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For more information, visit Webex Instant Connect @ Webex Help Center.