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troubleshooting.md

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Twitter has shut down the legacy version and GoodTwitter will no longer be supported

Troubleshooting

If the add-on isn't working for you, try these steps

Try the fixed Version

This Version isn't allowed on Mozilla AMO due to using eval even though the use isn't dangerous. You can download it from the releases here. The code for this is open-source so if you're doubing that the code is safe feel free to look. If this doesn't help you, read on!

The add-on isn't working/stopped working

This is for when you're suddenly back to new twitter or never got back to old twitter. For other issues check known issues below or submit a new issue.

First, try hard refreshing twitter. Shift+Click on reload in the twitter tab.

Next, try clearing cookies for twitter. Click on info, then WAIT for the clear cookies button and click it. Now just click remove. You'll have to log back in. That should fix most issues.

If that still didn't work, try reinstalling goodtwitter by going to the store page, clicking remove then installing it again.

One issue could also be Firefox not being updated. Click on menu, help, then about, then make sure firefox is up to date.

If all that didn't work create an issue on GitHub here

Known issues

Most of these should be fixed in the newest version. Try updating to it!

Copy and Paste is bugged

Copy and Paste should be working for text. It won't work for images unfortunately, I don't really know how to fix it. Refer to issue #4.

Videos/GIFs are not loading

This happens sometimes. Shift+Click on reload and it should be fixed. Refer to issue #9.

Videos are Pitched down

No fix yet. Issue #6.