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Site Editor Pages List Filters do not load in mobile app #95072

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lizswafford opened this issue Oct 1, 2024 · 2 comments
Open

Site Editor Pages List Filters do not load in mobile app #95072

lizswafford opened this issue Oct 1, 2024 · 2 comments
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Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature] Full Site Editor The site editor. [Feature Group] Editor Experience Features related to Gutenberg integration on WordPress.com. [Pri] Low Address when resources are available. [Product] WordPress.com All features accessible on and related to WordPress.com. Triaged To be used when issues have been triaged. [Type] Bug

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@lizswafford
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Quick summary

When using the Site Editor (Pages > List > Filters ) in the mobile app some actions lead to a black screen, the content will not load.

Steps to reproduce

Using the mobile app, load a site with no plugins.
Go to More > Themes > Customize.
The Customizer loads showing the Site Identity, Homepage Settings and Additional CSS options (when on Premium plan)
Click on "Use Site Editor".
Select Pages.
Click the gear icon for settings.
Click the up arrow to change the Order. Or select sort by Author.
Notice that the screen is black.
Click the 'x' at the top left to exit the Site Editor and return to the Themes section.

What you expected to happen

The mobile version of the Site Editor should have the same filters as the desktop version.

What actually happened

Filters in List View are not usable.

Impact

One

Available workarounds?

Yes, easy to implement

If the above answer is "Yes...", outline the workaround.

Selecting the Grid or Table view then the filters works.
After switching from Grid to List the filter works again but it's intermittent.

Platform (Simple and/or Atomic)

No response

Logs or notes

(8814628-zd)

@lizswafford lizswafford added [Type] Bug Needs triage Ticket needs to be triaged [Feature] Full Site Editor The site editor. [Product] WordPress.com All features accessible on and related to WordPress.com. [Feature Group] Editor Experience Features related to Gutenberg integration on WordPress.com. labels Oct 1, 2024
@github-actions github-actions bot added the [Pri] Low Address when resources are available. label Oct 1, 2024
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github-actions bot commented Oct 1, 2024

Support References

This comment is automatically generated. Please do not edit it.

  • 8814628-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Oct 1, 2024
@Robertght Robertght added Triaged To be used when issues have been triaged. and removed Needs triage Ticket needs to be triaged labels Oct 8, 2024
@matticbot matticbot moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Oct 8, 2024
@Robertght
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📌 REPRODUCTION RESULTS

  • Tested on Simple – Replicated
  • Tested on Atomic – Replicated
  • Replicable outside of Dotcom – No

📌 FINDINGS/SCREENSHOTS/VIDEO

📌 ACTIONS

  • Triaged
  • This appears to be specific to WordPress.com websites only.

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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature] Full Site Editor The site editor. [Feature Group] Editor Experience Features related to Gutenberg integration on WordPress.com. [Pri] Low Address when resources are available. [Product] WordPress.com All features accessible on and related to WordPress.com. Triaged To be used when issues have been triaged. [Type] Bug
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