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Checkout failure: "Git fetch failed with exit code 128" #9009

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carlossanlop opened this issue Apr 8, 2022 · 14 comments
Open
2 tasks

Checkout failure: "Git fetch failed with exit code 128" #9009

carlossanlop opened this issue Apr 8, 2022 · 14 comments
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Known Build Error Ops - Facilely Operations issues that are easily accomplished or attained

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@carlossanlop
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carlossanlop commented Apr 8, 2022

Build

https://dev.azure.com/dnceng/public/_build/results?buildId=1706886&view=results

Build leg reported

Libraries Test Run release coreclr Linux_musl x64 Release

Pull Request

Rolling build for runtime

Action required for the engineering services team

To triage this issue (First Responder / @dotnet/dnceng):

  • Open the failing build above and investigate
  • Add a comment explaining your findings

If this is an issue that is causing build breaks across multiple builds and would get benefit from being listed on the build analysis check, follow the next steps:

  1. Add the label "Known Build Error"
  2. Edit this issue and add an error string in the Json below that can help us match this issue with future build breaks. You should use the known issues documentation
{
   "ErrorMessage" : "Git fetch failed with exit code: 128",
   "BuildRetry": true
}

Additional information about the issue reported

The Checkout dotnet/runtime@main to s step is the one that failed. Here is the end of the log output:

remote: Compressing objects:  29% (30070/103687)        
remote: Compressing objects:  30% (31107/103687)        
remote: Compressing objects:  31% (32143/103687)        
remote: Compressing objects:  31% (32322/103687)        
remote: Compressing objects:  32% (33180/103687)        
remote: Compressing objects:  33% (34217/103687)        
remote: Compressing objects:  33% (35247/103687)        
remote: Compressing objects:  34% (35254/103687)        
remote: Compressing objects:  35% (36291/103687)        
remote: Compressing objects:  36% (37328/103687)        
remote: Compressing objects:  37% (38365/103687)        
remote: Compressing objects:  37% (38926/103687)        
remote: Compressing objects:  38% (39402/103687)        
error: RPC failed; curl 18 transfer closed with outstanding read data remaining
fatal: protocol error: bad pack header
##[error]Git fetch failed with exit code: 128
Finishing: Checkout dotnet/runtime@main to s

Report

Build Definition Step Name Console log Pull Request
876836 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/787/merge to s Log maestro-auth-test/helix-queue-insights-test#787
876717 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/786/merge to s Log maestro-auth-test/helix-queue-insights-test#786
875913 dotnet/runtime Checkout dotnet/runtime@refs/pull/110034/merge to s Log dotnet/runtime#110034
875824 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/784/merge to s Log maestro-auth-test/helix-queue-insights-test#784
875014 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/59082/merge to s Log dotnet/aspnetcore#59082
875012 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/59082/merge to s Log dotnet/aspnetcore#59082
874983 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/782/merge to s Log maestro-auth-test/helix-queue-insights-test#782
874478 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/781/merge to s Log maestro-auth-test/helix-queue-insights-test#781
874449 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/780/merge to s Log maestro-auth-test/helix-queue-insights-test#780
873936 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/779/merge to s Log maestro-auth-test/helix-queue-insights-test#779
873869 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/778/merge to s Log maestro-auth-test/helix-queue-insights-test#778
873600 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/777/merge to s Log maestro-auth-test/helix-queue-insights-test#777
873187 dotnet/sdk Clone dotnet/sdk Log dotnet/sdk#44924
873467 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/776/merge to s Log maestro-auth-test/helix-queue-insights-test#776
873129 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/59051/merge to s Log dotnet/aspnetcore#59051
873127 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/59051/merge to s Log dotnet/aspnetcore#59051
873128 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/59051/merge to s Log dotnet/aspnetcore#59051
872588 dotnet/runtime Checkout dotnet/runtime@refs/pull/109808/merge to s Log dotnet/runtime#109808
872457 dotnet/runtime Checkout dotnet/runtime@refs/pull/109832/merge to s Log dotnet/runtime#109832
869648 dotnet/sdk Checkout dotnet/sdk@refs/pull/44847/merge to s Log dotnet/sdk#44847
869549 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/58844/merge to s Log dotnet/aspnetcore#58844
869547 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/58844/merge to s Log dotnet/aspnetcore#58844
869548 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/58844/merge to s Log dotnet/aspnetcore#58844
869452 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/775/merge to s Log maestro-auth-test/helix-queue-insights-test#775
869023 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/58924/merge to s Log dotnet/aspnetcore#58924
868998 dotnet/runtime Checkout dotnet/runtime@refs/pull/109790/merge to s Log dotnet/runtime#109790
869020 dotnet/sdk Clone dotnet/dotnet Log dotnet/sdk#44849
868707 dotnet/runtime Checkout dotnet/runtime@refs/pull/109771/merge to s Log dotnet/runtime#109771
868612 dotnet/machinelearning Checkout dotnet/machinelearning@refs/pull/7307/merge to s Log dotnet/machinelearning#7307
868613 dotnet/machinelearning Checkout dotnet/machinelearning@refs/pull/7307/merge to s Log dotnet/machinelearning#7307
868569 dotnet/machinelearning Checkout dotnet/machinelearning@refs/pull/7306/merge to s Log dotnet/machinelearning#7306
868570 dotnet/machinelearning Checkout dotnet/machinelearning@refs/pull/7306/merge to s Log dotnet/machinelearning#7306
867850 dotnet/runtime Checkout dotnet/runtime@refs/pull/103654/merge to s Log dotnet/runtime#103654
867847 dotnet/runtime Checkout dotnet/runtime@refs/pull/103654/merge to s Log dotnet/runtime#103654
867425 dotnet/runtime Checkout dotnet/runtime@main to s Log
867311 dotnet/installer Checkout dotnet/installer@refs/pull/20230/merge to s Log dotnet/installer#20230
866992 dotnet/runtime Checkout dotnet/runtime@refs/pull/109708/merge to s Log dotnet/runtime#109708
866647 dotnet/sdk Checkout dotnet/sdk@refs/pull/44794/merge to s Log dotnet/sdk#44794
866646 dotnet/sdk Clone dotnet/sdk Log dotnet/sdk#44794
866648 dotnet/sdk Clone dotnet/sdk Log dotnet/sdk#44794
866611 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/774/merge to s Log maestro-auth-test/helix-queue-insights-test#774
866345 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/773/merge to s Log maestro-auth-test/helix-queue-insights-test#773
866317 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/772/merge to s Log maestro-auth-test/helix-queue-insights-test#772
865085 dotnet/runtime Checkout dotnet/runtime@refs/pull/108559/merge to s Log dotnet/runtime#108559
864944 dotnet/runtime Checkout dotnet/runtime@refs/pull/109286/merge to s Log dotnet/runtime#109286
864802 dotnet/sdk Checkout dotnet/sdk@refs/pull/44756/merge to s Log dotnet/sdk#44756
864801 dotnet/sdk Clone dotnet/sdk Log dotnet/sdk#44756
864803 dotnet/sdk Clone dotnet/sdk Log dotnet/sdk#44756
861870 dotnet/sdk Clone dotnet/sdk Log dotnet/sdk#44662
861872 dotnet/sdk Clone dotnet/sdk Log dotnet/sdk#44662
861871 dotnet/sdk Checkout dotnet/sdk@refs/pull/44662/merge to s Log dotnet/sdk#44662
861738 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/58806/merge to s Log dotnet/aspnetcore#58806
861739 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/58806/merge to s Log dotnet/aspnetcore#58806
861553 dotnet/runtime Checkout dotnet/runtime@refs/pull/109458/merge to s Log dotnet/runtime#109458
861183 dotnet/sdk Clone dotnet/sdk Log dotnet/sdk#44642
860541 dotnet/runtime Checkout dotnet/runtime@refs/pull/109458/merge to s Log dotnet/runtime#109458
860422 dotnet/runtime Checkout dotnet/runtime@refs/pull/109316/merge to s Log dotnet/runtime#109316
860185 dotnet/aspnetcore Checkout dotnet/aspnetcore@refs/pull/58781/merge to s Log dotnet/aspnetcore#58781
858497 dotnet/performance Checkout dotnet/performance@refs/pull/2609/merge to s Log dotnet/performance#2609
858019 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/771/merge to s Log maestro-auth-test/helix-queue-insights-test#771
856589 dotnet/sdk Checkout dotnet/sdk@refs/pull/44528/merge to s Log dotnet/sdk#44528
856588 dotnet/sdk Clone dotnet/sdk Log dotnet/sdk#44528
856590 dotnet/sdk Clone dotnet/sdk Log dotnet/sdk#44528
856431 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/769/merge to s Log maestro-auth-test/helix-queue-insights-test#769
856297 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/768/merge to s Log maestro-auth-test/helix-queue-insights-test#768
856008 dotnet/performance Checkout dotnet/performance@refs/pull/4548/merge to s Log dotnet/performance#4548
855900 dotnet/runtime Checkout dotnet/runtime@refs/pull/109316/merge to s Log dotnet/runtime#109316
855737 dotnet/runtime Checkout dotnet/runtime@refs/pull/109317/merge to s Log dotnet/runtime#109317
855556 dotnet/runtime Checkout dotnet/runtime@refs/pull/109321/merge to s Log dotnet/runtime#109321
855552 dotnet/runtime Checkout dotnet/runtime@refs/pull/109259/merge to s Log dotnet/runtime#109259
855326 maestro-auth-test/helix-queue-insights-test Checkout maestro-auth-test/helix-queue-insights-test@refs/pull/766/merge to s Log maestro-auth-test/helix-queue-insights-test#766
854440 dotnet/arcade-services Checkout dotnet/arcade-services@refs/pull/4108/merge to s Log dotnet/arcade-services#4108
853346 dotnet/arcade-services Checkout dotnet/arcade-services@refs/pull/4108/merge to s Log dotnet/arcade-services#4108

Summary

24-Hour Hit Count 7-Day Hit Count 1-Month Count
0 17 73

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng-public/public/_build/results?buildId=323960
Error message validated: Git fetch failed with exit code: 128
Result validation: ✅ Known issue matched with the provided build.
Validation performed at: 6/28/2023 9:15:14 PM UTC

@ChadNedzlek
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So this is... interesting. I agree this seems like essentially a random network failure that is not the fault of the code. Also... it doesn't seem like there is anything to be done other than retry the build.

@ulisesh and @AlitzelMendez. This seems like another instance of a "known issue" that would really benefit from the ability to get retried automatically. I think Carlos did the right thing by opening the known issue, but his PR (and any future PR that hits this) is still going to be blocked, since the build doesn't run at all in this case, because the checkout failed. And it would be great to help folks that hit this.

@ulisesh
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ulisesh commented Apr 13, 2022

I created the issue to track how often it was happening and measure the impact of the problem. It might be hard to get traction on networking problems but having the number of impacted builds has great value in my opinion.

In the last 24 hours, we had 37 builds failed with the same error. cc @markwilkie who might find this data interesting.

I think automatic retries for known issues will be the next feature after we are done with analyzing builds retroactively, we can discuss this if people think we should change priorities.

@markwilkie
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So 37 builds were caught with the known issues feature @ulisesh ? Could I get the query please? (super exciting)

@ulisesh
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ulisesh commented Apr 13, 2022

I saw 37 hits in the office but now I only see 33 🤔. There are 33 failed jobs in 2 different builds. Sorry if I misused the terms but I still think it is great that we can track these build breaks 😄

This is the query:

KnownIssues
| where IssueId == 9009 and IssueRepository == "dotnet/arcade"

@ilyas1974 ilyas1974 self-assigned this Apr 19, 2022
@ilyas1974 ilyas1974 removed their assignment Jun 22, 2022
@ilyas1974 ilyas1974 removed Ops - First Responder Detected By - Customer Issue was reported by a customer labels Jun 22, 2022
@danmoseley danmoseley changed the title Checkout dotnet/runtime step failure: "Git fetch failed with exit code 128" Checkout failure: "Git fetch failed with exit code 128" Oct 7, 2022
@ViktorHofer
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ViktorHofer commented Jan 11, 2023

This happened 36 times in the last 24 hours. Should we add a retry (assuming that's possible)?

@premun
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premun commented Jan 11, 2023

GitHub reported degraded git operations yesterday: https://www.githubstatus.com/incidents/00km0kwpz23b
We saw problems cloning all over. Maybe it's related to that?

@dougbu
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dougbu commented Jan 8, 2024

This issue may have started in early 2022 but seems to remain w/ 29 matching failures in the last 24 hours. https://www.githubstatus.com/ and various Azure / Azure DevOps status pages aren't showing any current or recent degradations. Unclear what's going on this time beyond what appears to be DNS flakiness. I looked at the last 7 reports; all but one showed fatal: unable to access 'https://github.com/dotnet/runtime/': Could not resolve host: github.com and a few also showed fatal: unable to access 'https://github.com/dotnet/runtime/': Failed to connect to github.com port 443 after 75012 ms: Couldn't connect to server.

Without more information, I think the best we could do is auto retry when the problem occurs. @AlitzelMendez and @carlossanlop what are your thoughts on including "BuildRetry": true in the JSON content in this description❔

@carlossanlop
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It's fine, we can try that, as long as we monitor it closely, because if we keep seeing the failure even with a retry, I think we should just go back to "BuildRetry": false, to avoid wasting resources.

@dougbu
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dougbu commented Jan 8, 2024

you mean "BuildRetry": true was tried in the past and didn't help much @carlossanlop❔ if the extra time it takes PR creators to click the Rerun failed builds actually helps avoid issues in the retry, I'd lean toward leaving things as-is.

@carlossanlop
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I do not know if it was tried in the past.

@AlitzelMendez
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sounds like a good plan @dougbu, let's try "BuildRetry": true, I will put together a query to monitor if it is helpful for this issue

@dougbu
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dougbu commented Jan 8, 2024

updated the description to try retries

@AlitzelMendez
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query:

let buildIds =
KnownIssues
| where ingestion_time() > datetime(2024-01-08 23:10:44.8683418)
| where IssueId  == 9009
| distinct BuildId;
TimelineBuilds
| where BuildId  in (buildIds)
| summarize arg_max(FinishTime, *) by BuildId
| summarize count() by Result, bin(FinishTime, 1d)
| order by FinishTime asc 
| render columnchart with (xcolumn=FinishTime)

I will check this on Monday to see how it is going, posting here the query so I don't loose it :)

@AlitzelMendez
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the success rate (having a green build) after the retry was between 30% to 50% per day, so this doesn't solve the issue, it just helps to mitigate it a little bit.

@AlitzelMendez AlitzelMendez removed their assignment Jan 16, 2024
@ilyas1974 ilyas1974 added the Ops - Facilely Operations issues that are easily accomplished or attained label Feb 21, 2024
@garath garath added the Ops - P2 Operations task, priority 2 label Mar 28, 2024
@ilyas1974 ilyas1974 removed the Ops - P2 Operations task, priority 2 label Jul 25, 2024
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