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The hosted runner encountered an error while running your job. (Error Type: Disconnect). #1919

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lewing opened this issue Jan 30, 2024 · 6 comments
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@lewing
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lewing commented Jan 30, 2024

Build

https://dev.azure.com/dnceng-public/cbb18261-c48f-4abb-8651-8cdcb5474649/_build/results?buildId=545844

Build leg reported

Build / osx-x64 Release AllSubsets_Mono_LLVMJIT

Pull Request

https://github.com/dotnet/runtime.git/pull/97694

Known issue core information

Fill out the known issue JSON section by following the step by step documentation on how to create a known issue

 {
    "ErrorMessage" : "The hosted runner encountered an error while running your job. (Error Type: Disconnect).",
    "BuildRetry": false,
    "ErrorPattern": "",
    "ExcludeConsoleLog": false
 }

@dotnet/dnceng

Release Note Category

  • Feature changes/additions
  • Bug fixes
  • Internal Infrastructure Improvements

Release Note Description

Additional information about the issue reported

No response

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Build Definition Step Name Console log Pull Request
881973 dotnet/runtime osx-x64 release Installer_Build_And_Test
881525 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#104503
881166 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#110230
881140 dotnet/runtime ios-arm64 Release AllSubsets_NativeAOT dotnet/runtime#110227
880817 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#103950
880619 dotnet/performance windows 22H2 x64 scenarios Open 8.0 dotnet/performance#4594
879554 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#108732
878645 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#110155
878386 dotnet/sdk TestBuild: macOS (x64) dotnet/sdk#45107
878193 dotnet/sdk AoT: macOS (x64) dotnet/sdk#45102
877168 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#110063
876776 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109863
875904 dotnet/runtime Libraries Build osx x64 Debug dotnet/runtime#110059
875732 dotnet/runtime ios-arm64 Release AllSubsets_Mono dotnet/runtime#109305
874860 dotnet/runtime Libraries Test Run checked coreclr osx x64 Debug dotnet/runtime#108796
874350 dotnet/sdk TestBuild: macOS (arm64) Log dotnet/sdk#44866
874394 dotnet/runtime osx-x64 release Installer_Build_And_Test
874204 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109679
873969 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109992
873234 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109466
872723 dotnet/runtime Libraries Test Run release coreclr osx x64 Debug dotnet/runtime#109302
871946 dotnet/runtime Libraries Test Run checked coreclr osx x64 Debug dotnet/runtime#109638
871309 dotnet/runtime coreclr Pri0 Runtime Tests Run osx arm64 checked dotnet/runtime#109804
870990 dotnet/runtime Libraries Build osx arm64 Debug dotnet/runtime#109198
870545 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109853
870218 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109842
870124 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109840
869358 dotnet/sdk AoT: macOS (x64) dotnet/sdk#44853
868885 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109776
867671 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109477
865676 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#107499
864649 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109637
864085 dotnet/runtime tvos-arm64 Release AllSubsets_NativeAOT dotnet/runtime#109529
864089 dotnet/aspnetcore Test: Blazor E2E tests on Linux dotnet/aspnetcore#58721
862536 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#109472
862104 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#108696
2575769 dotnet-installer Darwin_Build_Release_x64
861579 dotnet/runtime osx-arm64 Release NativeAOT_Libraries dotnet/runtime#109564
858943 dotnet/runtime tvos-arm64 Release AllSubsets_NativeAOT dotnet/runtime#109470

Summary

24-Hour Hit Count 7-Day Hit Count 1-Month Count
0 10 39

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng-public/public/_build/results?buildId=545844
Error message validated: The hosted runner encountered an error while running your job. (Error Type: Disconnect).
Result validation: ✅ Known issue matched with the provided build.
Validation performed at: 2/5/2024 8:24:46 PM UTC

@dougbu
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dougbu commented Jan 30, 2024

this looks a bunch like a low-level and transient issue in AzDO. they provide the macOS-12 images and, somehow, they're responsible for something (somewhere) deciding to deprovision the agent the job started on. have you seen this more than once❔

@garath
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garath commented Jan 31, 2024

Are you trying to use the "known error" feature here to find other occurances? There is no error message or pattern listed in the configuration blob of this issue, so it won't match to anything.

@dougbu
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dougbu commented Feb 1, 2024

not sure but we may not have any telemetry containing the interesting lines because they occur between build steps

##[error]The hosted runner encountered an error while running your job. (Error Type: Disconnect).
,##[warning]Received request to deprovision: The request was cancelled by the remote provider.

and, in place of a step's log

Nothing to show. Final logs are missing. This can happen when the job is cancelled or times out.

@garath, @AlitzelMendez, @missymessa, do we preserve any logs other than those for individual build steps (and Helix work items) for known issue matching❔

@garath
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garath commented Feb 1, 2024

do we preserve any logs other than those for individual build steps (and Helix work items) for known issue matching❔

No. If AzDO isn't showing the log, then it's likely the data never got captured into AzDO's database. Everything else is driven from that.

@lewing
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lewing commented Feb 6, 2024

not sure but we may not have any telemetry containing the interesting lines because they occur between build steps

##[error]The hosted runner encountered an error while running your job. (Error Type: Disconnect).
,##[warning]Received request to deprovision: The request was cancelled by the remote provider.

and, in place of a step's log

Nothing to show. Final logs are missing. This can happen when the job is cancelled or times out.

@garath, @AlitzelMendez, @missymessa, do we preserve any logs other than those for individual build steps (and Helix work items) for known issue matching❔

I didn't expect it to work so I didn't add the message at first but it does appear to be able to match on that so I updated it and now some results are showing up.

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