source-zendesk-support-native: add streams to achieve parity with imported connector #2407
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…ntermittent snapshot test failures When testing locally, I'd intermittently get snapshot test failures because a start_time param was too recent. It turns out that Zendesk returns that error when the start_time is 60 or fewer seconds from the present. Bumping the delay up to 61 seconds avoids these errors.
The `organizations` stream uses the incremental time based export endpoint, which has the following quirks: - A 10 requests / minute rate limit - The next page is fetched using the updated_at timestamp of the last result in the current response. This means the next page will always contain at least one duplicate record (the last record of the previous page). Because of these quirks: - A super basic rate limiting strategy leveraging asyncio.Lock is used to only make 1 request every 6 seconds to incremental time export endpoints. - An error is raised if we detect 1,000+ organizations updated at the same time. If we didn't the connector would be stuck looping & making the same request endlessly since the max page size is 1,000. - Checkpoints can't be emitted at page breaks since the next page's first result overlaps with the previous page's end, and it's possible to miss records between connector restarts with that strategy.
Some Zendesk accounts don't have access to `audit_logs` or `account_attributes`, so we don't discover them if receive a specific 403 error trying to hit the associated endpoint. There may be other streams that should be conditionally discovered, but they can be handled later when discovering them becomes an issue.
Alex-Bair
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Description:
This PR's scope includes:
source-zendesk-support-nativeon (and above) stream parity with the importedsource-zendesk-support.account_attributesautomationscustom_rolesgroup_membershipsorganizationspost_comment_votespost_commentspost_votespostsschedulessla_policiesticket_formstopicsaccount_attributesandaudit_logsif the provided credentials have access to the appropriate endpoints.See individual commits for more details.
Workflow steps:
(How does one use this feature, and how has it changed)
Documentation links affected:
Documentation should be updated to reflect the new streams & mark the imported
source-zendesk-supportas deprecated.Notes for reviewers:
Tested on a local stack. Confirmed all streams capture data & complete.
This change is