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Robyn Learn App not working #532

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jaspertambini opened this issue Nov 11, 2022 · 19 comments
Closed

Robyn Learn App not working #532

jaspertambini opened this issue Nov 11, 2022 · 19 comments
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bug Something isn't working enhancement New feature or request

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@jaspertambini
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Project Robyn

Describe issue

Hi,

Whenever I add my own data to the app, I click "Finalize Variable Assignment" and get the following error with nothing loading:

image

Could someone please assist? The data is all in correct format as far as I am aware.

@laresbernardo laresbernardo self-assigned this Nov 11, 2022
@laresbernardo laresbernardo added the bug Something isn't working label Nov 11, 2022
@laresbernardo
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Hi @jaspertambini I've just deployed a fix to this issue. Can you please update RobynLearn and retry? Thanks.

@jaspertambini
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hey @laresbernardo, thanks for the quick response, it now seems to have an issue with the package and version of R (tried 4.05, 4.1.2, 4.2.2) is there a different one I should be using?

@laresbernardo
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Can you share what the issue is? We recommend to have the latest version of Robyn (dev preferibly) and R should be >4, but the newer the better. Try refreshing your R session and retrying to see if it's a cache thing.

@jaspertambini
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yeah you might well be right, tried restarted several times but no luck so far, this is the msg
image

@laresbernardo
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So did you update the package with remotes::install_github("facebookexperimental/Robyn/app"), restarted RStudio and tried loading it with library(RobynLearn) and get that error? I think you're trying to update CRAN version (and we don't have RobynLearn in CRAN yet).

@jaspertambini
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ah yes sorry my mistake, although still seem to be getting the first error again

@laresbernardo
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Can you share you anonymized data so I can replicate this case and help be debug?

@jaspertambini
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if it helps I am on R 4.2.2 and Robyn 3.8.1

@jaspertambini
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test_mmm.csv

@jaspertambini
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sure, here's my example

@laresbernardo
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Hi @jaspertambini I was able to replicate your issue. Can you please update RobynLearn and retry?

@jaspertambini
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Nice one thanks, all working now :)

@jaspertambini
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Sorry was a little hasty to close, have a few errors following this so keeping it under the same issue. Now facing a problem with my holidays when computing
image

@jaspertambini
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dt_prophet_holidays.csv

@jaspertambini
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Also is it possible to include events when running the explanatory data analysis? Throws an error when I include them but would be very useful as our data is very heteroskedastic due to the high effect of these events

@laresbernardo laresbernardo added the enhancement New feature or request label Nov 15, 2022
@laresbernardo laresbernardo removed their assignment Nov 15, 2022
@jaspertambini
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Hey, just wondered if there was any luck with the Holiday file issue?

Really keen to use the app as looks so useful for testing purposes!

@laresbernardo
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I've just deployed version 1.0.1. Can you please update and check if this issue persists? Thanks

@laresbernardo laresbernardo self-assigned this Jan 11, 2023
@jaspertambini
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Hey, tried using the new version but error seems to persist. Using the same dataset as before.

@laresbernardo
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Closing this task given it's been inactive for some months. Feel free to re-open.

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