docs: add github issue templates

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -0,0 +1,45 @@
+---
+name: Bug report
+description: Create a report to help us improve
+labels:
+  - bug
+body:
+  - type: textarea
+    attributes:
+      label: Describe the bug
+      description: A clear and concise description of what the bug is.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: To Reproduce
+      description: Steps to reproduce the behavior
+      placeholder: |
+        1. Go to '...'
+        2. Click on '....'
+        3. Scroll down to '....'
+        4. See error
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Expected behavior
+      description: A clear and concise description of what you expected to happen.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Screenshots
+      description: If applicable, add screenshots to help explain your problem.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Additional context
+      description: Add any other context about the problem here.
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,9 @@
+blank_issues_enabled: false
+
+contact_links:
+  - name: Ask a question
+    url: https://github.com/github/issue-metrics/discussions/new
+    about: Ask a question or start a discussion
+  - name: GitHub OSPO GitHub Action Overall Issue
+    url: https://github.com/github/github-ospo/issues/new
+    about: File issue for multiple GitHub OSPO GitHub Actions

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -0,0 +1,35 @@
+---
+name: Feature request
+description: Suggest an idea for this project
+labels:
+  - enhancement
+body:
+  - type: textarea
+    attributes:
+      label: Is your feature request related to a problem?
+      description: A clear and concise description of what the problem is. Please describe.
+      placeholder: |
+        Ex. I'm always frustrated when [...]
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Describe the solution you'd like
+      description: A clear and concise description of what you want to happen.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Describe alternatives you've considered
+      description: A clear and concise description of any alternative solutions or features you've considered.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Additional context
+      description: Add any other context or screenshots about the feature request here.
+    validations:
+      required: false

README.md

@@ -93,6 +93,10 @@ jobs:
 
 If you need support using this project or have questions about it, please [open up an issue in this repository](https://github.com/github/issue-metrics/issues). Requests made directly to GitHub staff or support team will be redirected here to open an issue. GitHub SLA's and support/services contracts do not apply to this repository.
 
+### OSPO GitHub Actions as a Whole
+
+All feedback regarding our GitHub Actions, as a whole, should be communicated through [issues on our github-ospo repository](https://github.com/github/github-ospo/issues/new).
+
 ## Use as a GitHub Action
 
 1. Create a repository to host this GitHub Action or select an existing repository. This is easiest if it is the same repository as the one you want to measure metrics on.