add issues template

.github/ISSUE_TEMPLATE/bug_report.yaml

@@ -0,0 +1,99 @@
+name: 🐞 Bug
+description: 提交错误报告 | File a bug/issue
+title: "[BUG] <title>"
+labels: []
+body:
+  - type: checkboxes
+    attributes:
+      label: 是否已有关于该错误的issue或讨论？ | Is there an existing issue / discussion for this?
+      description: |
+        请先搜索您遇到的错误是否在已有的issues或讨论中提到过。
+        Please search to see if an issue / discussion already exists for the bug you encountered.
+        [Issues](https://github.com/netease-youdao/QAnything/issues)
+      options:
+        - label: 我已经搜索过已有的issues和讨论 | I have searched the existing issues / discussions
+          required: true
+  - type: checkboxes
+    attributes:
+      label: 该问题是否在FAQ中有解答？ | Is there an existing answer for this in FAQ?
+      description: |
+        请先搜索您遇到的错误是否已在FAQ中有相关解答。
+        Please search to see if an answer already exists in FAQ for the bug you encountered.
+        [FAQ-en](https://github.com/netease-youdao/QAnything/blob/main/FAQ.md)
+        [FAQ-zh](https://github.com/netease-youdao/QAnything/blob/main/FAQ_zh.md)
+      options:
+        - label: 我已经搜索过FAQ | I have searched FAQ
+          required: true
+  - type: textarea
+    attributes:
+      label: 当前行为 | Current Behavior
+      description: |
+        准确描述遇到的行为。
+        A concise description of what you're experiencing.
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: 期望行为 | Expected Behavior
+      description: |
+        准确描述预期的行为。
+        A concise description of what you expected to happen.
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: 复现方法 | Steps To Reproduce
+      description: |
+        复现当前行为的详细步骤。
+        Steps to reproduce the behavior.
+      placeholder: |
+        1. In this environment...
+        2. With this config...
+        3. Run '...'
+        4. See error...
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: 运行环境 | Environment
+      description: |
+        examples:
+          - **OS**: Ubuntu 20.04 / Windows 11 WSL2
+          - **NVIDIA Driver**: 525.105.17
+          - **CUDA**: 12.0
+          - **Docker Compose**: 1.27.4
+          - **NVIDIA GPU Memory**: 16GB
+      value: |
+        - OS:
+        - NVIDIA Driver:
+        - CUDA:
+        - Docker Compose:
+        - NVIDIA GPU Memory:
+      render: Markdown
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: QAnything日志 | QAnything logs
+      description: |
+        在QAnything项目根目录下找到api.log，把关键信息粘贴到这里。
+        Find the api.log file in the root directory of the QAnything project and paste the key information here.
+      placeholder: |
+        把api.log的关键内容贴到这里
+        paste api.log key content here.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: 备注 | Anything else?
+      description: |
+        您可以在这里补充其他关于该问题背景信息的描述、链接或引用等。
+        
+        您可以通过点击高亮此区域然后拖动文件的方式上传图片或日志文件。
+        
+        Links? References? Anything that will give us more context about the issue you are encountering!
+        
+        Tip: You can attach images or log files by clicking this area to highlight it and then dragging files in.
+    validations:
+      required: false

.gitignore

@@ -5,3 +5,4 @@ venv
 __pycache__
 QANY_DB
 qanything_logs
+api.log

FAQ.md

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+## coming soon...

FAQ_zh.md

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+## 敬请期待